Why Don't Have Sound And Low Volume When Play Audio Files
Aug 7, 2015After installing windows 10, I can't hear any sound from my computer, and low volume when play audio files.
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Some background, this issue began a few days ago, after my third monitor broke. I won't go into that, as it shouldn't matter, but after it broke and I unplugged it, the issues began to arise. I was attempting to edit something in Premiere Pro when I noticed it first. The preview window would not play, although the play icon would turn into a stop icon. I didn't think much of this, but decided to test something else by making a new project and putting some other footage in. This worked. I assumed that the issue was with my SD card, as the other footage was gameplay recorded directly from the PC, whereas the other footage was taken from my camera. I rebooted, and the issue was gone... for a bit. A little bit later, the same issue occurred. This time, however, no footage whatsoever would work. Even YouTube wouldn't work. The only software that could play video was VLC. I did have this issue before, I believe sometime in November. That time a reboot fixed the issue for months.
Later I began to notice other issues. Audio would drop out for a few seconds, no matter what was playing. Spotify, YouTube, Premiere, everything. Sometimes it would come back normally. I've checked my interface, and it appears to be fine (it's a Focusrite Scarlett 2i2). Sometimes audio comes back robotic, like it was slowed down by editing or by using the speed option in YouTube. I've never had this issue with Windows 7.
I've reset to a slightly earlier build of Windows, but it hasn't worked. Since I've had 10 for more than a month I cannot revert to 7 without a clean install, which I'm hoping not to do, mainly because a clean install would obviously be terrible since I'll have to reinstall everything, but also because I do like Windows 10, and have had no issues so far.
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When I try to play a test sound through Speakers/Headphones I get an error that says "Failed to play test tone." When I try to troubleshoot it can't identify the problem. I have attached the report from troubleshooting.
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View 9 RepliesNo Sound From Speakers On Computer Or Any Website - Failed To Play Test Tone
Aug 9, 2015I updated my computer to windows 10. when I upgraded and played audio, video on local computer or on any website. I could not hear music/ sound. when I play audio file through Windows Media Player, I get following error.
"Windows Media Player cannot play the file because there is a problem with your sound device. There might not be a sound device installed on your computer, it might be in use by another program, or it might not be functioning properly."
And when I play audio file using Groove Music. Can't play. We can' find an audio device for your PC Make sure headphones aor speakers are connected. For more infor search your PC for "Manage audio device".
0xc00d36fa ( 0xc00d36fa) |Close| (button).
When I go to manage audio device. I play test tone. and get message box saying that "failed to play test tone".
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Aug 7, 2015I installed Windows 10 today, but since installing it, i have had no sound/audio. The only sound driver I have is NVIDIA High Definition Audio, but it cannot be selected as "default device".
View 6 RepliesRealtek HD Audio Sound Keeps Breaking
Dec 18, 2015I'm having an incredibly frustrating issue with my sound where it randomly, for no reason that I can find,- stops working completely. I've reinstalled my audio drivers, ensured they're up to date, I've run chkdsk's and done just about everything short of a reinstall, but no dice.
When the audio breaks, spam-disabling and re-enabling the speaker in Playback devices will occasionally solve it for a few more minutes before it eventually breaks completely again, forcing me to reboot. This happens every once every 20-40 minutes, with no pattern or any trigger that I've been able to find.
The bars in the volume mixer are still moving as if sound is playing, the in-built Windows 10 audio troubleshooter can't find any problems, and my music player keeps playing music etc. as usual. The only indicator that the sound has stopped working (beyond the obvious lack of sound) is that youtube videos get choppy and start stuttering.
Here is what my Device Manager shows in sound and audio; [URL] .... Note that disabling/enabling High Definition Audio and Realtek Audio in various combinations does nothing to fix the issue.
Here's my dxdiag log [URL] .... I'm using Windows 10, and my motherboard is an Acer FMP55
Drivers/Hardware :: Via HD Audio - Sound And Mic Not Working?
Aug 9, 2015I just upgraded my ASUS Laptop from Win 8.1 to Win 10 X64. (It has Via HD Audio)
Initially, sound worked but the microphone didn't. I fussed with many settings but nothing seemed to work.
I uninstalled and reinstalled the drivers, then the mic seems to work but sound doesn't.
Some of the events that I have encountered are: One message said "Windows has detected that Audio enhancements for the following device are causing problems". I disabled all enhancements but nothing changedBased on other posts, I tried to change the default format to 16 bit and other Hz. Nothing worked.I tried to play a test tone in the speaker setup and got the message "Failed to play test tone".I tried to update the drivers but was informed that I had the latest drivers
I went to the VIA web site to look for new drivers but there are none listed for Win 10.
Is there something else that I can do or is it just a matter of waiting for new VIA drivers? (VIA HD Audio is such a common audio chip that I find it hard to imagine that VIA and Microsoft haven't solved the driver problem - particularly given the Insiders Hub process!)
