So yesterday as I am updating my video drivers windows crashed. It wouldn't do a system restore for whatever reason thus i did a reset. It said it would keep all my files and it did for the most part but firefox got deleted. and thus all my bookmarks and history gone. For whatever reason sync wont do anything like restore addons or bookmarks and im at a loss.
View 1 RepliesI have a Intel Nuc, which I set up myself with windows 8.1 this was upgraded to windows 10.I tried to reset windows 10 tonight as im selling the computer, it got stuck at 66%, reported an error about not being able to complete, after a number of attempts and the same result i chose the option to restart pc.
Upon restart i now get nothing at all, no bios screen, no windows screen, not recognising prompts from keyboard. Tried external dvd player with original windows disc in, usb powers it but nothing. Just a black screen of nothing!!!! Monitor recognises hdmi cable is connected, its like the pc wont display anything.
Running on Lenovo Yoga 500. Windows Media Player will not play video but play sound (audio) only.
Same issue with Windows Movie Maker, no video only sound.
I have Windows 10 and I want to factory reset (delete all my files too, FRESH install of windows).
I have a custom build computer, so I do not have a traditional factory reset button in my settings.
I don't have a backup, I forgot to make one however I will make one later!
Specs : [URL]
If I use the Media Creation Tool to do a factory reset (delete all my files), I will get Windows 10 again as a fresh copy, right?
If so does it copy all the drivers or do I have to download and install them again? Or does it do all the work for me and install the latest drivers by itself?
This morning my PC hard crashed,. I didn't think anything of it, restarted and got back to work. About an hour later it hard crashed again, eventually BSODing within minutes of logging in. These are just some of the errors:
IRQL null less or equal
System Service Exception
Bad Pool Header
Kmove exception not handled
And a few others. I could never stay on long enough to google these errors so I ran CHKDSK from the advanced boot screen which came back fine. I decided "screw it" and just did a System Restore since my last point was a few days ago. Then it BSOD during the system restore, and it made it so that it would crash after the Windows logo. I decided to use the Reset to reinstall Windows 10 but keep my files, and, you guessed it! BSOD during that. Now it doesn't even ask for my password in the advanced boot screen like it used to. If I try to do the Reset again it gives me an error and says it can't be done.
If I power on, there's a 90% chance it either hard crashes or BSOD at the Windows logo. On the off-chance that it makes it beyond that, it runs a repair tool, but it always fails. I made a Windows 10 USB installer but it just prompts for a serial key which I don't have because I used the automatic upgrade from Windows 8.1 a few weeks ago.
I spent hours searching for answers, and even resorted to making a USB Linux installer just to access my HDD and transfer some important files to an external HDD, but I couldn't grab them all. For some reason some of my folders were inaccessible.
Lenovo Thinkpad R500 - Touchpad scroll works in Internet Explorer, Firefox, File Explorer, Device manager and some other places, but it does not work in Start menu or any menu under Control panel, Edge or Windows Store - no matter what I have tried it simply will not Scroll - There is no doubt this a BUG.
I'm guessing it a bug in windows registry, but don't know where to find it. I have been through most that has to do with ALPS. Where the registry settings for the MS software scroll option are.
Touchpad/Trackpoint: ALPS UltraNav 2 - I have the newest driver from lenovo an ALPS don't have driver download available. But can't see how its a driver issue when it works in Device manager and the other places.
I tried getting MS support engineers at MS forum, to take a look at it, but they have this attitude that its driver issue and not Windows bug. Besides that, they never read the question before dishing out some standard solution like "try going to safe mode to see if the problem persist" - That is not going to work, since the drivers that control the scroll will not load in safe mode and then scroll will not work at all, a "real" technician would know that.
Scrolling right now in Firefox - If i go to Edge or Store, its not working.
I just upgraded to Windows 10 a few days ago on my desktop. After it booted for the first time, everything worked just like before on Windows 8.1.
After a bit, it prompted me to restart for updates. After it finished with the updates, I noticed that the mouse started a major stuttering problem when scrolling.
I noticed it first in Chrome, so I switched over to another program (Notepad++) and it did it over there as well.
I am assuming that it was caused by the update after upgrading to Windows 10.
Using my laptop (alienware 15 R2) as normal, when my Bluetooth mouse suddenly stops working. I tried new batteries and even tried to pair it again, nothing. I type Bluetooth into the search/ Cortana bar and all it pulls up is 'Airplane Mode' settings. Under that is a toggle to turn on/ off wifi and Bluetooth. The Bluetooth option is set to off and greyed out, so I cant change it. At this point I try to reboot the computer. It tells me that it is completing new windows updates, so thinking this is the problem.
Upon rebooting the computer, mouse still does not work. Now when I look for Bluetooth settings, they are simply gone. There is no listing for Bluetooth under devices or even under the airplane mode as I mentioned above, it is simply gone. I tried going to dell and downloading a new driver, still nothing. I am back to using my old faithful Logitech wired mouse now.
I looked at the windows update history for today 12/16/15 and it lists two windows defender updates that were successfully installed and 11 failed installs of "Upgrade to Windows 10 Home, version 1511, 10586"
I have fear that my files may get dissappear if i upgrade to windows 10 from windows 7. Is it so?
View 1 RepliesTried a few different things to try and resolve this issue and it is just bugging me. The system is running fine it just crashes when I try to restart my computer. I only notice I had a fault because when I shut my computer down the monitor goes blank but the computer light is still on and running and it doesnt fully shut down. The error also pops up when I try to update/remove drivers for my networking device
The error I get is: SYSTEM_SERVICE_EXCEPTION(tcpip.sys)
I have updated all drivers via slimdrivers, only issue I am having seems to be with my Wireless Device
When downloading software from suppliers site it fails to install
I have tested the system memory, disk checker and all appears to be fine
I have attached some System Logs from Event Viewer as well as MSInfo & MEMORY.DMP
Problem:
1) Since updating to windows 10, Laptop completely incapable of making any sound out of the speakers.
2) Headphones plugged into jack produces no volume out of earbuds
3) The Color of the volume slider when F9 or F10 is pressed is a light yellowish orange. Not the Usual Green
4) Playing a test tone creates an error box "Failed to play test tone"
Things I have Tried
1) Downloading a new Driver (failed)
2) Resting the sound and Sound system (failed)
3) Finding the mute button and unmuting the computer (it wan't muted)
4) Restarting the computer
Edit: 5) Tried to switch playback options, There are only 2: 24 Bit: 48000 Hz, 16 Bit 48000 Hz (DVD quality)
Solution I want:
1) My toshiba to actually play sound out of speakers
2) toshiba to play sound out of headphones.
I'm not sure if this is a hardware of software problem. Any way I'm posting it on both Toshiba and Windows 10 Forums.
Is the message that Im getting. From my experience, this message displays when you upgrade to Windows 10, but I have already upgraded a few months back. I turned on my computer and I get this updating screen.
View 1 RepliesThis morning I downloaded windows 10. Installed and all that only to find that I couldn't connect to the Internet. I have a belkin USB adapter that allows me to connect wirelessly. The PC didn't recognize it and would not connect. So I connect my dvd drive again so I could reinstall the driver. Now the PC doesn't even show my dvd drive. So I cannot install the software and the it won't connect through Ethernet. I went to the store hoping to find a PCI express card so I could just slap it in and be connected. Walmart didn't carry the item so found this usb to Ethernet thing.
View 1 RepliesI waited for Windows 10 to get rid of Windows .old and Windows.~BT folders but it never happened. If the scheduled task for disk cleanup is supposed to do it I discovered the task will only run on my laptop when I am plugged into power and only if the system is idle. That does not happen very often on this laptop.
So I decided to use the disk cleanup app built into Windows to remove previous operating systems and installation files. It got rid of the Windows.~BT folder and emptied the Windows.old file of everything except one folder within Windows.old for something in folder AMD64_prnLx00.inf..... and file Lxktptprc.dll.mui. I can not delete or rename it and I have the correct privileges. This laptop has dual boot with Windows 8.1 on one side and Windows 10 now on the other. Windows 10 upgraded my W7Pro side over a month ago.
I got all my space back but would like to know if there is a way to finally remove the Windows.old folder.
I have just deleted an draft email message in my Windows Outlook. I have searched and tried "so-called solutions" I don't wish to sound over-dramatic but this really is life or death
View 1 RepliesI have an SSD (This PC) for Windows, HDD (secondary disk) for files and whatnot. Running Windows 10 64-bit Home.
I saw that you could move apps to another disk through Apps & features in Settings, so I decided to try it out.
I moved an app to my secondary disk, and it cluttered up with like 3 folders (my personal folder, WindowsApps, wpsystem). Changed my mind on this, and moved the app back to my SSD.
I tried deleting the extra folders left over...only to find out that WindowsApps can't be deleted on my secondary disk.
So, basically:
WindowsApps is completely empty on my secondary disk. I tried taking ownership, tried Unlocker, tried the administrator account, tried changing security options. They were all denied access, what to do next.
Am I stuck with this empty WindowsApps folder on my secondary disk?
I accidentally deleted my system back up for windows 8.1, because of my antivirus program, now i can't revert back to windows 8.1 form windows 10?
Because of my antivirus when cleaning it accidentally deleted my system back up for windows 8.1 ....
my laptop says we're sorry but we cant revert to your old windows because the necessary files we're deleted.
After updating win 10 from 8.1, am getting the frequent pop when ever i use the touchpad. (pic attached)
1) Resinstalled driver, still popup continues
2) using autorun app, i have tried to remove the entry (It stops the popup but the Dell touchpad utility is not starting up, so I cannot use the scrolling and the gesture support)
3) Again I turned on the services from autorun, popup came again
4) Tried cleaning registry by ccleaner, still the issue persists.
5) Tried to reset windows, but tat also not happening (boot device failure)
Laptop : Dell Inspiron 5547
Driver : Synaptics touchpad driver V19
OS : Windows 10
Have had this error for a couple days now. Tried regular checks to verify system components and online image and windows update service diagnostics, cleaned up SoftwareDistribution, turned off non-Microsoft auto starting services, - all to no avail.
Also, ran netfxsetupverifier, which gave me the only error - aspnet.mof missing, which I presume is OK.
I've been trying lately to update my Window 10 Laptop (previously Windows 7) to the latest build through WMCT (Windows Media Creation Tool), but I failed three times,
I downloaded the WMCT from Microsoft website. For the first two times I ran it, it failed through the updating windows phase (copying data, installing drivers and features, and a third one).
I tried deleting the content in Window/SoftwareDistribution/Download, and re-running, but also failed at the beginning of "Installing Drivers & Features". I am able to download everything and "preparing to install" normally, but it is just at that phase where I get a message saying "We are restoring the previous version of Windows".
Here is a snap of the error I just got after successfully "restoring to the previous version of Windows".
i upgraded my laptop from windows 8.1 to windows 10 single language home edition .after the installation brightness control key is not working and also on the right bottom of the screen from the battery option the brightness option is disabled (m not able to select it ). how to fix this bug m using HP notebook
View 4 RepliesI can't update to Windows, I got to 97% and then it failed, got a pic showing 96%.
View 3 RepliesOkay, so the other week i received a new Clevo P650SE laptop. The laptop only had a 500GB 7200RPM HDD with Windows 10 to begin with, so yesterday i added my Samsung 840 EVO SSD. As i wanted this to now be the primary drive, i made another new installation of Windows onto here. After doing this, the system now displayed a boot selection at startup with the choice between the new Windows 10 installation on my SSD or the old one on the HDD.
As i no longer wanted to use the HDD for running Windows, i decided it would be best to delete Windows from this drive. So i booted onto an Ubuntu USB and wiped the entire drive of it's data in GParted, which included three different partitions. This seemed perfectly fine to me at the time, because i had a the new installation from the SSD showing up in the boot manager.
However, when i rebooted the machine and attempted to boot into the new installation on the SSD, it gives me this message:
"The boot configuration data from your PC is missing or contains errors.
File: /EFI/Microsoft/Boot/BC Error code: 0xc000000f"
I have tried everything to recover the system but nothing has worked. Startup repair from my Windows USB doesn't do anything, the system reset wouldn't operate because it stated that the partition was locked.
Nothing with the Command Prompt is working, I have done 'bootrec /fixmbr', 'bootrec /fixboot' and 'bootrec /rebuildbcd', but the last command returns the following error:
"The requested system drive cannot be found."
I also did 'bcdboot C:/Windows' but that also refused to work. I assumed the reason for this might be because the drive didn't have a letter, but when i attempted to add a letter is says:
"The specified drive letter is not free to be assigned."
Both drives in my laptop have now been completely wiped and converted to MBR, but even with the two drives empty the original message still appears when booting my Windows USB in UEFI.
I have only had this laptop a couple of weeks and it's already completely messed up. I can boot the Windows USB in Legacy and install Windows as normal, but of course i'm looking to have it back on UEFI as it was before.
I am using Explorer on WIN 10.
Particularly, my favourites continually sync to a previous save from Win 7. The syncing is done by by Microsoft account.
The problem is is that when I delete particular favourites they simply re-appear a few days later. How can I stop this happening?
when updating apps in windows 10 store, a msg pops out saying something went wrong and error code is 0x80072f78..
View 2 RepliesMy update is stuck on the Updating Windows screen with the circle showing 0%. What do I do?
View 2 Replies