Windows Hotkeys Not Working On Lenovo G580 Notebook

Feb 10, 2016

I have a Lenovo G580 Notebook with Windows 10 installed. The issue is that the Windows hotkeys, that is Windows key and other letter combinations, aren't working. For example, normally, if I press Windows key + I, then the Settings app should open up or if I press Windows key + R, then Run should open up. But the Start screen opens up instead in all such cases.

This is happening since I have updated the Synaptics touchpad driver via Windows Update. If I uninstall the driver, then the hotkeys start working again. But as soon as I install the driver, they stop working. This was not happening with Windows 10 before, even when the Synaptics driver was installed. It has suddenly started happening couple of months ago. Also I cannot completely uninstall the Synaptics driver because my laptop came with it itself nor can I stop the driver from updating as it is an important driver and it needs to be updated to be compatible with Windows 10.

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