Won't Shut Down Computer Completely
Jul 31, 2015
After clicking shutdown, it goes through and Screen closes but power button remains lit. Won't shut down computer completely. Have to unplug to get light to go out.... and be sure it is OFF.
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Aug 11, 2015
I have a Mobile HP Workstation model: EliteBook 8540w with 8G RAM.
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Dec 8, 2015
When I go to Start -> Power -> Shut down, it displays the "Shutting down..." window, then the screen goes black, but the laptop won't shut down completely. That is, the WiFi, Bluetooth and Power (light bulb) indicators are still on (and the battery indicator too if plugged), and I have to force (power button long press) the laptop to shut down. I can also shutdown the WiFi and Bluetooth devices using the keyboard at this stage (with FN button). And if I keep the laptop this way long enough (unplugged), my battery will be completely drained.
I recently disabled Hibernation (cmd admin -> powercfg/h off) so I suspected it to be the culprit. So I enabled hibernation again (cmd admin -> powercfg/h off) and my laptop was shutting down as it should. I then disabled hibernation again and the problem came back. I also figured it might be something to do with my power plan so I reset it (Power options -> Change plan settings -> Restore default settings for this plan),
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Aug 10, 2015
It's been a while since I've upgraded to Windows 10 but the problem still exists. To leave this short, when I'm doing something like watching a movie, installing files, browsing the web, playing a game, etc. My computer just becomes completely unresponsive. I can't move my mouse, I can't use ctrl+alt+delete to get to Task Manager, when I check to see if my keyboard is still working, I try to turn caps lock off and on and that doesn't work. So whatever this issue is, it's just completely crashing my computer. This freezing causes me to hard restart my computer every single time.
I don't want to get back to Windows 7 so I've been dealing with it by keeping my PC close to me that way I can restart it when needed, but it's annoying when you're trying to do something and all of a sudden your computer just freezes.
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Nov 16, 2015
After I upgrade my windows 8.1 to windows 10 2 months ago. I found out that my computer not shutdown completely, Every time I press shutdown the computer shutdown but the cooling fan is still running and not stop, I need to force shutdown every time by pressing the power button around 10 sec.
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Aug 21, 2015
I am running windows 10, and have just upgraded from an Nvidia geforce gtx evga 670 2GB, to a Nvidia geforce gtx evga 980ti hybrid. But now my computer wont shut-down properly, what happens is I click shut-down and windows 10 shut-downs (black screen), but then my fans on the computer are still running. I can restart the computer fine it just won't shut-down properly, also nothing is showing up in event viewer for kernel-power.
My system specs:
Case: Thermaltake level 10GT
Motherboard: Asus sabertooth z77
PSU: Cosair 1200
GPU: Nvidia geforce gtx evga 980ti hybrid
CPU: Intel core i7 3770k ivy bridge
Sound card: Xonar D2X asus
SSD: 120GB corsair neutron ss
Hard-drive: 1TB
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Aug 3, 2015
I recently installed windows 10 in my computer, but i got a problem : my computer does not fully shutdown when i click the shut down button in the start menu, it just closes apps, screen turns black, but the pc is still on and i can say this because keyboards lights are still on (power one, wifi one) and i am forced to press the power button for 5 seconds to force a shutdown and then turn it on again. I searched on internet some solutions and the most common problem seems related to the fast startup feature.
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Nov 30, 2015
I click the windows10 icon and option comes; shut down. I press that one and I see stars going round the circle but computer doesn't shut down.
Overnight it remained same. Next morning, I had to shut down manually.
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Aug 25, 2015
Didn't have this problem until upgrading from Windows 7 Pro. Not sure if it is related to the upgrade. I can shut down but sometimes will immediately restart and other times will restart after some time. I have used device manager to disable any hardware option to wake my computer. No yellow exclamation icons in device manager. Otherwise computer runs fine.I hate to have to unplug my computer everytime I shut down.
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Aug 6, 2015
I have installed windows 10 a couple of days ago and since doing so I cannot shut down my computer. Every time I try to shut it down the screen goes black and it stays like that until the battery runs out. When the computer sleeps the same thing happens.
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Dec 7, 2015
I have recently built my very first computer, and for a few months the computer worked fine and everything but one day my computer didin't power down and i had to force it and since then this happens i try to shut down the computer it starts to turn off and for a brief second the LED on my front fan turned off, then the computer rebooted. . I have been pushing the switch on my power supply to turn off my system,, it also happens that i some times lose time and date for some reason.
I had this problem with this build in windows 7 and then I changed it to windows 10 but it also happens in windows 10
My build is asus motherboard Z97-P i have a intel I5 4460 a XFX XTR full modular 550W or 650W not sure and a nvidia gtx 970 .. I tried to reset my BIOS settings and the problem stayed unsolved... This problem is really annoying and also prevents my computer from installing updates...
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Nov 22, 2015
It turned on from a complete shut down.
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Sep 9, 2015
I have noticed lately whenever I select shut down on my pc it will suddenly switch itself back on about a minute later and will keep doing it until I push the power button. Then it will stay off
Its a Lenovo pc recently upgraded to Windows 10 from 8.1 but it didn't occur directly after the upgrade.
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Feb 16, 2016
Ever since I upgraded from Windows 7 to Windows 10, I've noticed on many occasions that it takes very long to shut down. Just yesterday, I waited around 4 hours before finally deciding to shut it down by pressing and holding on to the power button. It was just showing the "Shutting Down..." with a blue background throughout the entire time I have waited.
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Aug 23, 2015
I have new Hp Desktop computer with windows 10 home 64 bit. And have not notice this since last night. When shutting down my computer for the night. Computer monitor light stays on is this normal ?
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Aug 18, 2015
So, recently I left my computer on overnight to download something, I did this multiple times before with windows 7, and everything went smooth. This time I woke up and my computer was turned off, but I live alone, so nobody could have turned it off. I turned it on again to finish the download and went on doing something else. After that, my computer turned off again. I already went into the settings and sleep is not on, and the screen also doesn't turn off. I also went into advanced settings, and I still can't find anything to be causing it.
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Sep 7, 2015
Starting today, every once in a while my computer will shut down and show the new blue screen of death, which shows the sad face and it says how it is collecting information. However the image is always at 100%, doesnt fill my entire screen, and is pixelated. Honestly it just looks like a picture ripped off google. Which makes me think it is a virus.
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Aug 14, 2015
I'm having a myriad of issues after upgrading to Windows 10. I'll list them below along with what i've already done to resolve:
- Computer won't shut down.
Someone told me to disable something with the Gigabyte process on the Motherboard, didn't work. I click on shut down and the computer restarts instead.
- No sound except EXTREMELY low sound on headphones.
I've already tried installing the Windows 10 Realtek HD drivers but nothing seems to work. Eventually I somehow got the headphones to play sounds but is is incredibly low even fully maxed out. All devices show that they are "working" correctly. Also, when I test it, I can see the green bar moving as if sound is playing, but no sound in any speakers / headphones I hook to the computer comes out.
- Less important issue but the "search" bar in the bottom doesnt ever return any results, ever. It just sits there indefinitely.
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Dec 11, 2015
My computer suddenly shut down, after restart the computer, Chorme can't open. The error is like the screenshot.
I google the result, someone said uninstall all current Microsoft Visual C++ installations, i have never install Microsoft Visual C++ installations.
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Sep 7, 2015
I recently I was attempting to upgrade my OS to Windows 10. In the middle of the process my computer shut itself off. I was attempting a manual install of the OS, as described on [URL]... . I managed to completely finish the download before the computer shut off. Is there any way to continue from where I left off? Without restarting the download?
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Jan 30, 2016
I have an ASUS UX303ln with a clean install of Windows 10 in UEFI boot mode. It seems that: when I turn off the computer it turns off the screen and fans, but stays on, consuming an unusual amount of energy (in about 30% of the cases it actually turns off properly)When I hibernate the computer, same thing happensWhen I put it to sleep, in about 60-75% of the cases it won't wake up, instead it will just enter this high power mode with screen off, mentioned in the first bullet point.
These issues persist, even after turning off hybrid sleep, fast startup, hibernation, changing over to CSM boot, trying to downgrade/update drivers for Intel Bluetooth (which sometimes was stopped by windows due to not being Windows 10 compatible), the Management Interface, and Intel and Nvidia drivers.
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Jan 28, 2016
I recently upgraded Windows 7 to Windows 10. When I power down the system from the menu, my computer does not completely turn off. The procedure I use is described below:
Click Windows_Start_button > Power > Shutdown
The system closes applications and appears to initiate a shutdown procedure. Everything appears to be shut off, but my mouse is still lit up. I do notice that the fan stops and everything else appears to be completely shut down. When I was running Windows 7 before my upgrade, my system completely powered down.
I have a dual boot system with Linux, and when I power down from Linux, the shutdown is complete, so I don't think I accidentally did anything to the hardware or BIOS.
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Aug 17, 2015
I would like to get rid of One Drive completely.
By logging in locally and not with a Microsoft account, One Drive is not activated.
In previous Windows versions you could uninstall One Drive in Programs and Features, but it no longer appears?
One Drive is based in the USA and therefore not safe at all The NSA will have full access to anything and everything stored.
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Jul 31, 2015
Tried msconfig with no initialization GUI but no success. Windows10
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Aug 16, 2015
I was wanting to do the same (remove the very annoying OneDrive) and while searching around the net I came across this. Note the very first post with the Batch file to remove the OneDrive from your Windows 10 install. I do not take credit for it,
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Aug 1, 2015
Laptop, Dell Studio 1555, Previously running Win7 Ultimate and had no issues regarding random shutdowns.
Upgraded to Win10 Pro, then wiped drive and clean installed Win10 Pro. No issues during installation. No issues with device drivers. No other software installed.
Windows 10 randomly shuts down completely. no BSOD. turned off automatic restart, still no BSOD. Random shutdowns always occurs whenever i click on something (does not matter what). Random shutdown does not occur when system is idle.
Event viewer shows only Unexpected Shutdown.
Also have 4 consistent errors Event Error 7031 Service Control manager
User data Access_Session1 service terminated unexpectedly
User Data Storage_Session1 service terminated unexpectedly
Contact Data_Session1 service terminated unexpectedly
Sync Host_Session1 service terminated unexpectedly
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