YouTube Would Not Play - No Sound From Either Speakers Or Headphones On Laptop
Oct 19, 2015
After a successful upgrade from Windows 7 to Windows 10 I discovered that YouTube would not play. Fixed the video problem by running in compatibility mode .. BUT then noticed there was no sound from either speakers or headphones on my laptop. No Windows sounds, iTunes, nothing worked. Could this be a setting inadvertently turned "off' somewhere ? Up until I got YouTube working the sound was fine with Windows 10. I just don't know where to look to rectify this. Rebooting etc doesn't make any difference. I don't suspect a hardware fault, it must be an OS corruption or something.
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Nov 19, 2015
I have a laptop - Asus GL551JW-DS71.
My speakers work fine but when I plug in my headphones, I can't hear any sound from the headphones. The headphones do work as I use them for my desktop.
I have tried updating the sound drivers from the device manager.
I have tried removing the drivers and redownloading the audio drivers from Acers website.
I have tried 'installing' audio driver with the default windows 10 audio driver instead of the realtek one.
I have tried adjusting the sample rate in the advanced properties tab.
What can I do to get sound working in my headphones again and not just the speakers.
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Aug 9, 2015
I updated my computer to windows 10. when I upgraded and played audio, video on local computer or on any website. I could not hear music/ sound. when I play audio file through Windows Media Player, I get following error.
"Windows Media Player cannot play the file because there is a problem with your sound device. There might not be a sound device installed on your computer, it might be in use by another program, or it might not be functioning properly."
And when I play audio file using Groove Music. Can't play. We can' find an audio device for your PC Make sure headphones aor speakers are connected. For more infor search your PC for "Manage audio device".
0xc00d36fa ( 0xc00d36fa) |Close| (button).
When I go to manage audio device. I play test tone. and get message box saying that "failed to play test tone".
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Dec 16, 2015
Since i upgraded to win 10 i could not play music from my phone through laptop speakers via bluetooth. I could send and receive files to and fro via Bluetooth and the phone also gets connected/paired without any issues, but the music playing option is not happening. My previous OS win 7 had no problems in playing the music.I have a dell inspiron 15R laptop and asus zenfone 4 mobile.My phone specs shows it supports A2DP ( and it used to play in win 7).
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Sep 9, 2015
I recently updated my Asus N55SF laptop to Windows 10. Everything is working, but the internal speakers in the laptop are not working. However, headphones and HDMI audio is working. I've tried the newest drivers from Microsoft and from the Realtek website. What I can do here?
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Aug 4, 2015
I have a Fangbook III made by Cyperpower PC. I am unable to play sound via the on-board speakers for the laptop. I am however able to play sound through the 3.5mm auxiliary jack input. I have speakers set as default device under the playback settings.
This is where is gets strange. Whenever I attempt to delete the Realtek audio driver, whether it is through windows or a 3rd-party driver uninstallation software, Realtek always comes back within a few seconds. Right before it does come back, under playback, it separates speakers and headphones with both having the driver High Definition Audio Device. If I hurry before the Realtek driver comes back the speakers seems to work! But once the Realtek audio speakers comes back, the default speakers and headphones goes away and I continue to have the same problem with the Realtek driver.
I attempted to reformat the computer with windows 10 and erase all drivers but Realtek was already installed. I assume it is required for this specific laptop? How to direct the Reaktek High Definition Audio driver to use the speakers instead of the auxiliary jack?
[URL] ....
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Jul 9, 2015
When I play movies on my tablet it's all OK. But, when I do the same thing on my lap top I only get sound.
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Oct 8, 2015
I started up my laptop a while ago to play some music while I do work but when I plugged in my headphones there was no music. The music plays on the speakers but headphones nothing.... I have tried many headphones on my laptop and none worked but they do work on my iPod. I am using Asus Zen Book pro UX501, windows 10 64 bit....
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Oct 19, 2015
Realtek HD Changing Jack output reassignments ( FIX ) - I found this old thread but Its not useful because my regedit index doesn't look the same as theirs.
I don't have a "DevType_0888_SS147b1083" or "DevType_0885_SS18490890" folder in "HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlClass{4D36E96C-E325-11CE-BFC1-08002BE10318}000Settings"
Mine is named "Drv7541_DevType_0889_SS10438418" and I don't know which files I'm supposed to edit there.
This is what it looks like....
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Jan 1, 2016
Last night I plugged in headphones to the small round jack (not the USB) and sound worked fine as Iistened to a program. When I unplugged the headphones, I cannot get any sound to come out of the computer. I've tried restarting, muting/un-muting, and I've looked at all audio settings I can find. I cannot locate headphones settings - they don't show up anywhere. I recently installed the Windows 10 update a couple of weeks ago and this is the first time I've used headphones in this jack. Wondering if I need updated drivers but can't locate and system says drivers are fine.
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Aug 18, 2015
In windows 7, when headphones were plugged into the jack on the front of the machine it would automatically switch to the headphones and mute the speakers. If you unplugged them, it would enable the speakers. How would I go about enabling this on Windows 10?
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Aug 15, 2015
I recently updated to Win 10, and the first thing I noticed was that the sound settings were weird. Both speakers and headphone sounds work perfectly fine, but they don't automatically switch when I plug/unplug the headphones. I have to manually go into sound and set one device or another to default.
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Aug 8, 2015
I have recently installed window's 10 and have only recently discovered a program called realtek HD Audio manager. I would like to have separate audio through speakers and headphones, but the realtek only allows me to hear audio through one audio source. is there a way to separate the two so i can have audio (music etc) and have Skype run through my headphones. this problem only occurred after installing windows 10.
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Nov 2, 2015
Since installing win 10 I can no longer play video's on youtube, tried using ms edge and fire fox, youtube worked perfect until the install.
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Aug 8, 2015
why windows media player 12 wont play YouTube video's, it plays the audio side but not the video of it..I had windows media player 11 in before the windows 10 update and now media player wont play the videos only audio.
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Aug 20, 2015
Its just randomly happens my take 1 min or 2 hours to happen from when I turn on my computer. Videos load but it just doesn't play even if you press play or skip to any part of a video and after 5-10 seconds when the video is supposed to play the plugin stops responding. Even if I switch browsers from Firefox to Microsoft edge or even chrome, the same thing happens. I also tried re installing adobe flash but still no luck. The only way I have found to fix this is to restart, usually the first time doesn't work only the second. But then it randomly happens again making me have to restart again and again and again super annoying and this problem has been occurring for about a week, even tho I have upgraded since to windows 10 since the release date on the 29th.
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Aug 13, 2015
Windows 10 Pro play sound at startup is checked but the select a sound option is grayed out...
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Mar 16, 2016
Today, I reset my computer after struggling to get Kaspersky Internet Security reinstalled. After the reset, I was able to get it installed, but I have run into another issue (surprise, surprise). Sound does not output through headphones as it should.
The drivers are up to date (IDT High Definition Audio Codec and AMD High Definition Audio Device) as they should be. Windows even detects that my headphones are connected, but sound does not go through them unless I use the sound control panel to test the audio. Look at the screenshots for further details. It lists my headphones as the default communication device, and where it lists the speakers/HP option, it lists that as the default device. I cannot list the communication headphones as the default device, only default communication device.
Audio works through the speakers. Audio goes through the speakers even with headphones connected. The only time audio comes through the headphones as it should is when I test audio through them in the control panel. The headphones work just fine, and this issue did not exist before I reset my computer.
Headphones not connected:
Headphones connected:
Device Manager:
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Nov 13, 2015
Yesterday Windows 10 updated and now my Aune T1 Mk2 USB DAC is no longer working. It shows up in the device manager and is recognized and the audio is switched to be playing through it, however there is not sound whatsoever in my headphones. I have tried a different pair of headphones and there was no change, still no sound.
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Jan 28, 2016
Yesterday i had noramal updates and since then i cannot play utube videos just a black screen with continuous buffering no sound nothing.
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Dec 30, 2015
Sound comes through perfectly fine on my laptop's built-in speakers. However, when plugging my headphones into the 3.5mm headset jack, there is no sound whatsoever. The system recognizes that my headset is plugged in. In fact, the microphone on my headset functions perfectly when plugged in, but the headphones themselves are outputting no sound.
I tested the headphones on other computers and devices, and they work. In Device Manager, the device is listed as "Realtek High Definition Audio". However, the only sound device listed in Control Panel is "DTS Audio Control Panel".
I've tried uninstalling the audio device from Device Manager, and then reinstalling the driver from Realtek's website. However, this is met with the exact same results... no sound through the headphones, and "DTS Audio Manager" is installed in the Control Panel instead of Realtek HD Audio Manager.
If I navigate to Control Panel -> Sound -> Playback, "Headphones" is not listed as a device. Instead, Speakers/Headphones is listen as the sole device. Also, I ran DirectX Diagnostic Tool, and it returned absolutely no errors.
Model: HP ZBook 17 G2
OS: Windows 10 Pro 64-bit
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Aug 5, 2015
I have a Dell Latitude E6520 running Windows 10 Pro x64. When I try to watch YouTube I get no audio. Spotify plays and gives no errors but doesn't have sound. When I plug in headphone sound plays but as communications headphones.
When I try to play a test sound through Speakers/Headphones I get an error that says "Failed to play test tone." When I try to troubleshoot it can't identify the problem. I have attached the report from troubleshooting.
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Feb 10, 2016
I have an HP laptop, and my sound card is (displayed using PCIutils for Windows):
Code:
Intel Corporation 7 Series / C210 Series
and I am finding difficulties in getting stereo sound from analogical headphones (plugged in with 3.5mm jack). Drivers downloaded from HP or Realtex do not work, drivers supplied by Windows (although they are Realtek drivers as well) sometimes work, I mean: speakers and headphones are shown together at the mixer, and sound from headphones is not stereo. I then go to device manager, audio input and output, and uninstall "Speakers/ Headphones". I then reboot with my headphones plugged in, and, after that, the sound is stereo, and (IIRC) the mixer distinguishes between headphones and speakers.
But then things get broken back soon: one time, the windows updated the sound driver, and no stereo sound again. I uninstalled the device, rebooted, and stereo back. Then I unplugged the headphones, and windows said that no speakers were found: I restarted the audio device, speakers were found again, but stereo broken again.
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Feb 3, 2016
I have sound from the speakers, but not from the headphones.
I've tried the headphones on my phone and they work, so it is the PC.
It's like the headphone jack doesn't work, but I have suspicions that it's about the drivers.
In the sound settings/playback devices, the speakers appear, but not the headphones.
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Mar 26, 2016
My default configuration is powered speakers connected via the optical output on the ZXR. So in control panel, the S/PDIF is my default device. I'd like to be able to also switch to headphones without having to change control panel sound settings. Is there a configuration that enables me to do this? It seems as if I can't have the s/pdif output my default if I want to use headphones. I'm on Windows 10 with latest software updates.I switched to using the analog outs from the ZXR and not taking advantage of the D/A converters built into my powered speakers (Vanatoo). Not the optimal situation, but it allows me to switch from speakers to headphones without having to go through Control Panel gyrations.
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Aug 4, 2015
I just upgraded to Windows 10 a few days ago and ever since, I've been getting a random popping noise in my speakers. I have tried everything I can think of. I've updated my drivers and my Bios. (From HP site) I've uninstalled and reinstalled the audio (Realtek) driver. This problem never happened in Windows 8. I'm about to switch back to Windows 8.
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