Booting To A Black Screen
Jul 30, 2015
If you have an on board Intel graphics controller as well as an add on graphics card, windows thinks you have one more monitor connected than you actually have. so when windows loads its outputting the video signal to a bogus monitor.firstly wait long enough so the mouse cursor to appear when you move the mouse.(blank screen with a white mouse cursor).Then press the space-bar and enter your login password or pin (yes your doing this blind)
You should now be logged into windows.if the desktop dose not appear after 30 seconds then press WindowsKey-P down arrow twice and enter.
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Nov 17, 2015
I was using Windows 7 for about 2 years until I stumbled upon Windows 10 last month.I upgraded to it and used it happily for 2 weeks,give or take.Then the problems occur.
One day,after loading to BIOS,it booted to a black screen.No login screen,no cursor,nothing.I tried using the Windows troubleshooting utility and I've exhausted every option besides the wipe all your data option.
I tried booting with cmd, but it didn't do anything.Resetting PC with files intact also did nothing.Startup repair was the same case.System restore did not let me roll back due to some technicality.
In the meantime,I've tried installing Windows 10 on my other HDD,only to face the same issue after I rebooted.The Windows Media USB also did not work.
I'm really out of options here as I need to get some of my files out from my Caviar Black before I reformat it if I have to.
EDIT:For context,I sold my SSD and got a Caviar Blue 1tb.
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Sep 8, 2015
I have a Samsung laptop. I had Windows 10 for about 2 weeks and everything was fine until last week. When I press the power button, the Windows 10 icon appears with the loading icon. After that, I'm getting a black screen for about 3 minutes then my login screen appears and everything is fine after that.I thought it may be something corrupted with my OS so I decided to reinstall Windows 10 from scratch and not to keep my files and programs. I found out yesterday that this wasn't the solution to my problem because I reinstalled it and it keeps making it again.
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Jan 8, 2016
My PC has been acting up for about a week now. I have 2 Samsung 24inch Monitors and a decent gaming PC. I have tried all the options this forums has brought to me such as control alt delete and recovery mode, nothing has worked so far. I have just upgraded from 7-10 and it just wont start up without booting to that black screen.
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Jul 30, 2015
I have a dell insperation and after having upgraded to windows 10, I came across a few issues. The update when well and windows 10 is working on my laptop, however, I have an issue where I am presented with a black screen when i start my computer. I do see a dell screen and a windows boot screen before it goes black so i know the issue is not a hardware issue, however after the windows boot screen passes (the one with the blueish window icon) the screen goes to black, but it is still on (meaning the monitor is still turned on just not displaying anything). The reason i know that windows installed fine is that external monitors do work, just not my laptop monitor. I have already reinstalled windows 10 and have made sure all my drivers are up to date. Windows 10 is just not recognizing my laptops screen as a usable monitor.
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Feb 3, 2016
I did an update a week ago and after that Windows 10 will boot to black screen without cursor.
When booting I get sometimes "Automatic repairs", I see the initial logo. After some minutes the screen goes back and that's it.
When I try to boot from an USB the same happens - I cannot get even to re-install Windows. The USB works on another PC just fine.
I booted from Linux and deleted the hiberfil.sys file, checked all the partitions of the disk (in this case SSD) with GParted- no issues.
I really don't know how to get even to the advanced options and try to reset or run command prompt.
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Sep 21, 2015
Today, Windows 10 decided to act up.When I turn on my computer, it boots my UEFI interface, the Windows 10 loading screen with the spinning dots and then a black screen with no cursor.
It's not my 7870 or monitor as I tried it using the motherboard graphics and my other monitor.
In Windows 10's troubleshooting menu, System Restore won't work because of some file being deleted.Startup Repair requires a successful boot to enable Safe Mode, which I can't.Resetting with all files intact gives me the same result.Rolling back to Windows 7 is impossible due to Windows 10 deleting all my Windows 7 files.
What do I do aside from formatting?I need the files inside that HDD.
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Feb 10, 2016
My laptop is running windows 10 32bit pro and ever since upgrading, the computer boots to a black screen but there are other times it will boot up correctly....
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Aug 8, 2015
What does it mean when you see a black screen that has a grey flashing dash located at the top left-hand corner of the screen? It moves down a bit before finally moving onto the Windows 10 logo, where it sometimes gets stuck and reboots (and the grey dash screen appears again before moving on).
I noticed this issue both during upgrade (when it failed and tried to recover the installation) and after installation. This issue occurred on an Acer Aspire Z5801. It does not occur on Windows 7.
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Aug 4, 2015
My PC crahes and BSOD at randowm times, no pattern to it really.
I also sometimes have problems booting the pc, it just hangs on a black screen and will only eventually boot if i turn it off and back on.
Attatched the crash file
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Nov 8, 2015
I recently upgraded to window 10 from window 7 with iso file. I didn't had internet access then, but my window run successfully. Later, when i tried to attach another display with Laptop it did not detect it. So, i installed the windows updates. But after installing i was unable to boot into windows. A black screen with blinking cursor appears right after the Dell Logo. I am only able to go into bios setup by pressing F2, no safe mode option. I tried making a bootable Pen drive for repair but even it wasn't detected. I already change the boot priority in bios menu. Therefore i am unable to fresh install the window as laptop cd drive is not functioning from quite some time.
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Aug 27, 2015
I upgraded from windows ultimate to windows 10. my computer boots through everything and finally brings up my old windows 7 desktop screen and then everything goes black, but mouse shows up on black screen. Is this a driver problem with windows 10? However, before the black screen appears the new start button and screen appears as the windows 10
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Nov 10, 2015
My pc which i recently upgraded to windows 10 a few months ago without any issues, now its not booting up windows. It starts and i can access the bios page but after that i get a black screen with a blinking small dash/line.
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Aug 15, 2015
how can I make Windows 10 boot to start screen automatically like it did in WIndows 8.1?
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Jan 4, 2016
I currently have a Windows 10 laptop that was working without issues for a while, however after a restart the laptop appears to load windows but never get to the login screen, only show a blank screen with only a mouse icon visible.
I have tried various Windows supplied options with the following outputs:
1. Boot into safe mode (with and without network) - this again only loads to a blank screen with only mouse icon visible
2. Window reset - appears to get stuck on 8% - only to show an error saying reset could not happen, reverting changes (option to reset with files saved was chosen - as current files are required)
3. Start Up Repair - issue not resolved
4. System Restore and System Image Recovery - N/A as Windows cannot find previous image or restore point
5. Booted in Low-Resolution video - again same
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Jan 4, 2016
The problem comes about after using the online feedback form that comes with Windows 10. The feedback form requires that the user log in before posting. However it does not appear to give the user the option to log out again. For some unknown reason, whenever I have used the feedback app then shut down the computer and rebooted, Windows boots to the calendar screen. When I click on that screen it changes to the dark blue password login screen and asks me for my password. I have never had a password!
I was so thrown by this last time it happened that I did not consider that it was asking me for my online Microsoft password. But this is exactly what it wants. This time I typed in my online Microsoft password and hey presto it continued to boot to Windows. The problem is I am now stuck in an infinite loop of having to click on a calendar screen and enter the password every time I boot up.
It seems that Windows 10 is somehow confusing my online password with an offline password and is expecting the online password to be entered offline in order to log in.
Any way to log out of Microsoft feedback app permanently? I tried going online and logging in and out of the Microsoft webpage, but this did not solve the problem. I do not want a password to log in. I just want Windows to boot to the main screen as it did before.
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Dec 31, 2015
I have a Lenovo P580 laptop. The screen wire got shorted out, so I just always connected it to a TV and never really had a problem. I recently upgraded to Windows 10 from 8.1. After getting that issue with the start menu and cortana not working, I tried the make another profile, etc stuff from the internet. I changed my laptop to always load into safe mode using command prompt... NOW, every time it loads up, it loads into safe mode... only problem is I can't see it or do anything because the output for my tv doesn't work.
So... I bought a new wire for the laptop screen... nothing. Bought a new screen... nothing. So I assume the motherboard is damaged... The HDMI and VGA ports worked up till I set it to boot into safe mode...
Is there anything I can do? short of replacing the motherboard?
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Jan 3, 2016
I recently upgraded to Version 1511 of Windows 10 Home. I have been using it for almost a week without problems, but all of a sudden this morning it is booting to a picture screen showing the date and time.
When I click on the screen it changes to a password page. The thing is I have never had a password. I have tried leaving it blank and clicking OK, but it will not accept this. So I am in effect being shut out of Windows. How can I get back to Windows?
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Oct 22, 2015
Updated to 10 and it's been working ok but now after booting up and getting to the home screen with task bar I can not get the main window to open. If I open an app (left click opens the menu ok) ie Firefox it shows in the task bar and the small window appears but the main window will not open. It probably something simple but I am stuck.
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Mar 5, 2016
Booting loop, shutting down before you can reach the bios. Originally a response on this topic: [URL] .....
I have the same Problem here with my gigabyte z97 hd3 v2 motherboard in my PC. I had this problem one time before, then I tested everything 'literately everything' and I was done with it after a week of testing. I did put everything together and turned it on.... It Worked ! but how ??? I don't know.
[URL] ....
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Jan 18, 2016
I did a bit of research and this seems to have been an issue for a while, or has been in the past. Was upgrading to windows 10, I first had to restart my pc cause it was initially stuck on that preparing to install problem with the green bar being stuck around 25%.
It then got through that and began the installation process with the big circle and rebooting process. However around 91% when I last looked at it it was just black screen, this stayed this way for about 3-4 hours. I then decided to reboot the pc and it has now booted to the login screen. Is this a known bug or could there be a possible issue?
The problem seems a bit different as some people I saw have had to fall back on PC restore points etc. So not sure if it installed or what could be the problem.
Also side note, I upgraded my pc when windows 10 first publically released, but rolled back because I had about 5min shutdown times.
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Oct 10, 2015
I have a Lenovo Thinkpad Edge with an Intel I5 processor, 64 bit with no hardware upgrades (stock). I had accidentally stepped on the screen (fell off my lap and then crunch) which was mangled beyond repair, so I have been using it similar to a tower, with a VGA and/or HDMI connected monitor (my HDMI cable went bad, I picked up a new cable but hadn't hooked it up to the second monitor. I started my free upgrade from Windows 7 Home Premium to 10 last night. I woke up to the black screen/mouse pointer issue which is what brought me to this thread. I tried the recommended fix:
1. Hit ctrl, type in password and enter
2. Win Key + P + Down Arrow. (Win Key + P only seems to do the same thing)
This brought up options to
1. Disconnect projector (Tried this and lost connection to the VGA even after reboot)
2. Duplicate (Screen is still black with mouse cursor, but I saw a little bit of red and blue pixels at the bottom where the task bar should be until I disconnected and re-connected the VGA, then it was back to black screen and cursor)
3. Extend (still black screen and cursor)
4. Connect Projector (still black screen and cursor)
I'm not sure what to do. I must have some OS installed, because I am able to also perform these operations from my USB Keyboard/Mouse. I'm just not sure how to get Windows back on my VGA connection (I haven't tried HDMI because I did not have it connected when I ran the update.) I thought Duplicate displays would do the trick, but apparently not. For as beat up as the laptop is on the outside, the hardware performs fine. I also have a 2nd laptop (work laptop, also a Lenovo W541) that I can use if any solution involves downloading something bootable.
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Jan 13, 2016
When I boot up my computer (to windows 10). It will do the Asus splash screen then instead of going straight to windows if does this black screen with the kinda terminal thing (with no writing/text) then goes on to windows. Does this affect my computer?
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Jan 2, 2016
win10 after showing logo black screen take 2 to 3 mintus to show welcome screen. amd radeon dual graphic card 7400+6310 driver amd site shows it a latest updated driver ...
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Jul 31, 2015
Okay so I updated from windows 7 to windows 10 i have these black bars around my screen instead of a full screen so I tried changing the resolution because it was set to 800x600 so I change it to 1920x1080.
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Aug 1, 2015
The black screen occurs before login screen. It happens randomly. I have to move the mouse (haven't tried pressing keyboard) and it will show the login screen and windows will continue normally. On my device driver it shows only 1 display adapter that is NVIDIA GTX 970. My motherboard is H87-PLUS and its specs shows that it does have an Integrated Graphics Processor.
Tried installing Intel Graphics Driver but just shows 'This computer does not meet the minimum requirements for installing this software.' Tried disabling the lock screen too but its not working. Tried putting PCI-E as the default graphics in BIOS but its not working either. how could I prevent the black screen from showing up again?
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