Can't Login Or Use Mouse
Oct 17, 2015I can't login or use my mouse
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Aug 3, 2015I upgraded a desktop computer from Windows 7 ultimate to Windows 10 and there seems to be an annoying black screen issue which happens before the login screen.
After the Windows loading logo, the screen stays black for about 60-80 seconds (and all I can see is the mouse cursor). After 60-80 seconds, the login screen pops up and everything works fine and I can login.
I already tried the following:
- Updated NVIDIA drivers
- Completely removed NVIDIA drivers to see if it was a drivers problem
- Booted into safe mode, still happens
- Checked event viewer, nothing weird in the logs
- Made the PCIE slot the default slot for the primary monitor in the BIOS
- Ran the sfc /scannow command, no violations found
- Ran all Windows updates
- Took a look at the services and startup processes, nothing weird here
- Turned fast boot off/on, no change
- Full Malwarebytes scan, no infections found
I ran a xbootmgr trace log, here's the summary XML file: processSummary numProces - Pastebin.com
I'd like to keep the fresh installation option as a last resort.
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Aug 2, 2015I downloaded Windows 10 a few days ago, and every time I turn off my computer and log back in, my mouse settings revert back to their defaults. The defaults have a lot of annoying extra features, and the scroll is backwards. Every time I change the mouse settings to my preferences and apply them, on the next restart they are back to defaults.
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Oct 8, 2015With Windows 8.1 either mouse button could be used at the login screen to select a user account for login. In Windows 10 it seems that only the left mouse button can be used at the login screen. With kids, some of whom are left-handed and use the mouse left-handed, this is confusing, as they click on their user name but nothing happens. Once they login the mouse buttons work as they expect, but for the left-handed ones, the mouse doesn't work as they expect at the login screen. The previous Windows 8.1 behaviour was preferable.
View 4 RepliesLogin Prompt Will Not Show - Keyboard And Mouse Will Not Work
Aug 15, 2015I'm stick on the below screen. My keyboard and mouse will not respond. I don't get a login prompt. The time is correct and the little icon in the bottom right indicates if my Ethernet cable is connected.
I had Window 7. I used the microsoft provided upgrade to install windows 10. The process seemed to have completed successfully. I was able to get a login prompt once and successfully logged in. I opted to not send any information to microsoft at the initial propts. I got to my desktop, everything seemed to be working ok. I thought there were a few startup apps I didn't need in my tray. So I turned off auto startup on login for OneDrive, Skype, and my logitech camera. I restarted and now I get stuck at this screen.
The time updates correctly over time, its not frozen. I can plugin/unplug the Ethernet cable and the little icon in the bottom right will change to indicate if it has internet. I can press the power button on my computer and it correctly interprets that as a shutdown command and it gracefully shuts down.
My mouse/keyboard wont work. They used to work fine. I am able to use the mouse/keyboard in my BIOS with out a problem. However the moment the system starts to load, the lights on my keyboard and mouse go out and they become unresponsive. I tried various combinations of pluging the USB keyboard/mouse into different ports. I tried using different mouses and keyboards. I tried disabling legacy USB support in the BIOS. Nothing works.
I tried getting into safe mode but can't. Most solutions to get into safe mode require your system to already be working correctly. Holding F8 or F8+Shift don't work.
I'm currently installing windows 10 on my lap top so I can try to create a restore disk. Which should then allow me to go into safe mode and try to repair what ever has gone wrong.
My computer is sporting an i7 with 16 gigs of memory. I use a 128gb SSD for my system and have 3 other hard drives for various data storage. No other OS installed. The computer has been functioning fine for the last two years.
Blank Screen After Startup - No Login - No Mouse Pointer
Oct 27, 2015Switched on a friend's PC today with Windows 10 fully updated (upgraded from Windows 7 around a month ago), and it loads to where the login screen should be ie after the Windows 10 logo etc, but then the screen is blank. There's no mouse pointer, no login screen, and no monitor error (ie there's a source at least).
I've tried booting in safe mode but I get the exact same problem. Also I've tried just typing in the password to see if the login screen has been moved to a non existent monitor, but that doesn't work either.
Drivers/Hardware :: Frozen Keyboard And Mouse At Login Screen
Jan 23, 2016Recently I upgraded from Windows 8.1 to Windows 10 however this caused several issues with my laptop so I reversed the upgrade back to 8.1. My Kaspersky AntiVirus would then not work leaving just a blank logo on my desktop. I tried to uninstall kaspersky using the uninstall programme available on their website but upon restart I can no longer get past the login screen as I can't use my keyboard or mouse to enter my password. I can enter a screen that allows me to select safe mode but again I can't enter my password. I have a Dell restore USB but this will not work. I have tried USB mouse and keyboard but no luck either. I cannot preform a restore at all.
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Aug 3, 2015I have followed several similar threads and their fixes for this problem with no result. After downloading the Win 10 upgrade, my system then said "loading updates". Then it restarted with a blue login screen saying "Welcome Back!" And a box to enter my password. The cursor is blinking in the box, but neither my mouse or keyboard works.
I have hard booted several times since the ctrl+alt+delete does not work. I am also not able to access safe mode as none of the "F" keys work during boot up.
I have tried the following:
1. Unplugged all USB devices except keyboard.
2. Turning off internet at the router.
I have a Dell desktop, and upgraded from Windows 7, with a Netgear router/modem. The only way I can get the system to move is if I power off at the main switch after booting up which goes into bios and disc diagnostics, but I don't know enough about computers to know what to do there!
Installation :: How Do Local And Microsoft Login Effect PCs Login From A Boot
Aug 15, 2015At the moment I have a Local login and I am considering changing to a Microsoft login. If I do, does this mean that when my PC starts from a boot, that instead of the pin that I use to login to my account on the PC, I will be asked to login with both my Microsoft account username and password? If I make a mistake will I be locked out of my PC?
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Jul 30, 2015I have successfully installed windows 10. I am having difficulty trying to login to my Live ID though.
1: I go to my account.
2: I click change account settings.
3: I see that i am a "local account administrator."
4: I click "sign in with a microsoft account instead"
5: Box pops up, loads for about 2 seconds then i see "something went wrong. Try again, or select cancel to set up your device later."
6: I click retry and the error continues to pop up.
I am connected to internet. My computer met the spec requirements and runs very fast. Everything else on the computer works. Prior to installing windows 10. i factory reset the laptop. Got all appropriate Windows 7 updates before installing 10. Setting up a second account is also impossible. I receive the same error.
Unable To Login With PIN
Jul 16, 2015If you installed Windows 10 and are not able to login with PIN, I found this solution: Source
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Feb 21, 2016yesterday I loaded up a game and noticed that I had really bad lag. Eventually I found out that my PC said that my nvidia gpu was missing (the nvidia control panel said so). I tired fixing it in a number of ways but none worked. I uninstalled my gpu driver and got driver sweeper which asked me if I wanted to reboot in safe mode and I pressed yes.
Then my PC went to a black screen and stayed that way until today. I followed some random person online's idea to take out my ram and put it back in - it worked. Now another (and the main) problem. Windows 10 loaded up into the log in screen. One weird thing is that it is zoomed in by a lot which I did not do. Here's the main problem I'm having. I tried to put in the password for my email associated with my PC account log in system.
I tried a bunch of passwords but none has worked so far. I've tried f8 but to use any of the options I have to log in. I've changed my password online for my Microsoft account but it doesn't work. I have an Ethernet cable connected to my PC but it says I don't have an Internet connection. I reset my PC and I pressed f8 and it randomly started the system repair even though my password didn't work. I clicked the drive reset option and chose to keep all my files. That gets to I think 17% and then shows me an error saying that there was a problem with it. I also tried the complete reset of my disk but it took about an 30 minutes to get to 2% and I reset my PC.
Extra info.: I have a 2TB hard drive and I have like 600 GB's left.
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