Computer Keeps Freezing

Jul 31, 2015

so 2 days ago was the scheduled day for the windows 10 free upgrade. I was on vacation and didn't get to my laptop that day. So I come back the next day and my windows 8.1 computer keeps freezing and freezing and FREEZING . I then decide to reset it to factory settings and I don't see the free upgrade button next to my date in time so I think maybe I have to update to windows 8.1 sense when I reset it it reset to windows 8.0 . so I spend a whole day updating to windows 8.1 . Now its day 2 and I still cant see the free upgrade button...

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[Code]

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HARTSDESKTOP-Fri_10_23_2015_115241_01.zip

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I included the file as requested on the posting instructions.

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