Freeze After System Reset
Aug 30, 2015
I was having major issues on my HP DV7 laptop with win 10 so tried resetting to win 7 and now for 5+ hours has been stuck on "resetting this PC 99%". can I power it off and restart or should I just let it keep going? there was nothing worth saving so not worried about losing anything.
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Jan 16, 2016
Fairly new to PC building. I built my current PC with windows 8.1 and it ran OK until I upgraded to windows 10 then it would just freeze and everyone in awhile Bsod different errors but mostly DPC_WATCHDOG_ERROR. other problems the USB, mouse, and keyboard slots will randomly freeze forcing reset.
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Mar 14, 2016
I had a problem with my computer and the guy at Asus told me to du a windows 10 reset and now it has been stuck on 58% for a few hours. What am I supposed to do? If I turn it off i fear damageing the harddrive or the system all together.
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Feb 23, 2016
I'm not sure where to post this so I thought I'd start here. As part of my office network of 4 computers I have a 2013 basic Compaq desktop computer that I upgraded to Windows 10. This computer remains on all the time and I sometimes remote into the computer using Teamviewer. About once a week the computer will disappear from Teamviewer as if it was shut down. The computer is still on but the screen is blank and neither the screen nor the computer will wake up as if it was in a sleep or hibernate state.
Now here's the bizarre part: if I unplug the power cord from the monitor and plug the cord back in, the monitor turns on and the windows login screen immediately appears. I can login and it looks like the computer is starting up again even though it wasn't shut down before.
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Feb 11, 2016
Since building my new Desktop PC and installing Windows 10 Pro I have had a rather worrying issue, it has happened about 3 times since January. On each occasion I am doing simple things with the PC nothing taxing on the CPU etc... Suddenly I go to move the mouse and it will not move I assume the mouse is disconnected, but my keyboard does not produce any results either I cant be USB related as the keyboard is a PS/2 port connection.
What is stranger still is that the reset button the the PC tower does nothing, I have to resort to holding the power button down until the whole device shuts off. The reset button does work though normally it only stop functioning when I stumble across this issue. I hate restarting the PC like this because I am adamant it is not good for the lifespan/integrity of the SSD.
My PC specs are:
Intel Core i7 6700K (I do not over clock)
Gigabyte GA-Z170 - Gaming 5 Eu Rv 1.0
Corsair Vengance LPX 4x8gb Configured RAM
Samsung SSd 850 Pro - (OS Drive)
Windows 10 Pro
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Oct 26, 2015
I have read other threads on Win10 freezing after upgrades but they are very different than what I am experiencing. Just got the Surface Book this morning. It is the i7, 256 Gb hard drive, 8 Gb ram version. Without installing anything the system randomly freezes. Does it more often if using the stylus. The only way to recover is a hard reboot. I turned off BitLocker and reduced it from every few minutes to maybe 1x per hour. Looks completely random. I also changed to local login and appeared to reduce it more. Can actually use the stylus some now. I have downloaded all the updates. After reading all the problems with Win10 freezing I am wondering if it is an OS bug and not a hardware problem. It has me seriously considering taking this back to the store. I am going to try turning the blue tooth off and try it that way but without the stylus this laptop is not worth the 2400 to me.
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Jan 10, 2016
I didn't know where to put this thread, but because it has to do with system performance, I thought this might be the best place to post my issues with Win 10. Let me get straight to the point:Up-to-date Windows 10 install (ver 1511 OS Build 10586.36)I haven't tested it but it seems like when the computer becomes inactive after a period of time, the whole system freezes - the mouse isn't moving, the desktop remains static on the last windows that were there, the time remains static (it doesn't change), CTRL+ALT+DELETE doesn't work.
Only solution seems to be to a hard reboot.In all other aspects the computer works fine: no virus (as determined by up-to-date version of Free Avast AV), SSD runs super fast, computer reboots, shuts down and goes to sleep perfectly. It's just when I am working on the computer and get sidetracked and when the computer becomes inactive, the computer freezes.
System Specs (other relevant aspects of my system can be viewed on my system specs page):Custom Built: E6700 non-OC4 GB DDR2 RAMGTX 970 (up to date driver: 361.43) Is there some sort of log that I can call up to show what is causing this stall/freeze/hang-up?
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Nov 27, 2015
I recently upgraded to Windows10, and now my system freezes frequently. It mainly happens when I am using Mozilla Firefox, but also at other times. Each time I have to do a hard shutdown. What can I try?
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Aug 13, 2015
So I upgraded to Windows 10 last week, & after a few days decided I wanted to do the reset feature to have a nice clean install. I was also getting an annoying pop-up error that looked like some sort of malware, but virus & malware scans weren't getting rid of it.
Ok, so I do the reset, & opted for full clean not the quick one, just to make sure I got everything off there. It took quite a long time ( about 15-20 minutes per 1% progress), so I left it & came back later. When I got back I had an error message that said "There was a problem resetting your PC." with my only option being to click cancel. So I did. after that it brought me back to a reset screen, where I attempted to do the quick reset a few times, & it failed after a few percent each time.
At this point I decided to shut down & try again. When I booted back up I was greeted with the lovely message of "An operating system wasn't found. Try disconnecting any drives that don't contain an operating system. Press Crtl+Alt+Del to restart"...so my pc was wiped but the reinstall part failed somehow it seems, leaving me with nothing.
I created a bootable usb for Win10 from the Microsoft website, following their instructions to the letter. Installation seems to go fine ( Copying Windows files, Getting files ready for Installation etc). That screen finishes up & I get a Restarting in 10 Seconds screen. I let it restart & then I get stuck at a black screen with a blinking cursor in the top left corner.
I have done some reading on this & tried everything I found, nothing has worked. I've let it sit, tried hitting Crtl to type password then hit Enter, I've unplugged my second monitor & any non essential USB devices, everything. I've tried installing multiple times, to the same result.
Also worth noting that I was unable to revert back to Win7. When I put my 7disc in I get a message saying "A required CD/DVD drive device driver is missing. If you have a driver floppy disk CD,DVD or USB flash drive, please insert it now."
I've used this disc many times with no issue, & now I can't even reinstall 7?
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Feb 10, 2016
I used the Windows 10 rest pc feature and selected the options to delete everything off of my drives. There was a problem during the installation and I clicked the option to boot back into windows 10. The laptop just boots into the MSI splash screen over and over again.
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Feb 23, 2016
My Acer Aspire One was upgraded to Windows 10. Eventually, I ran into some issues with the start menu not popping up, so I decided to run a clean reset of Windows 10. The reset failed, so I turned off the notebook. When I turned it back on, the message "An operating system wasn't found. Try disconnecting any drives that don't contain an operating system. Press Ctrl+Alt+Del to restart," popped up. My first option was to try to use either f2 or f12 to see if there was some way to get around the issue, but then I remembered that, recently, my notebook had stopped responding to those commands. I do have a USB Logitech K120 keyboard hooked up to it (since the original keyboard messed up,) but it had been working fine for those commands and such up until now.
Today, I downloaded Win 10 using the Media Creation Tool in an attempt to create a bootable USB drive. I plugged that in, yet it doesn't seem to recognize it at all. The same message pops up as before. My acer doesn't have a CD-ROM or anything of the sort, so the USB appears to be my only hope. Is there anything that I can do? I'm hoping there's a way I can force the notebook to recognize the USB, or at least boot into the f2 or f12 commands to see if I can use them in any way.
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Jul 31, 2015
Today I have installed the free Window 10 Home Edition x64 and in the systems screen it is listed as "Windows is activated." However, I intend to perform a system reset because my system has been acting odd ever since it went through the update. The update process itself went fine without any errors. But now there are very long start up times, programs refuse to start up, errors. I've spend a near 5 five hours going through every option until I decided to do the reset.
The only trouble I have is that a warning screen shows up before I can do the reset and delete all my files. This is the Google Translate of it:
This PC has recently been upgraded to Windows 10. If you reset the computer, the upgrade can not be undone and put back the previous version of Windows.
But if I were to be literal in what it states in my language, it's more like this:
This PC has recently been upgraded to Windows 10. If you reset the computer, the upgrade cannot be undone and the previous version of Windows will be put back. Is it safe for me to do a system reset without removing Windows 10?
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Aug 13, 2015
I recently upgraded to Windows 10 without a problem, but after a while I thought; why not do a clean install? I went ahead and tried to perform a clean install from the windows 10 settings, and chose all drives, and a quick reset.
It then started the process, after which it crashed with a BSOD telling me something went wrong and that it would restart. After that it kept restarting, sometimes with a BSOD, sometimes just freezing on the windows 10 logo. There were different BSOD errors each time it would crash, I can't remember all of them.
Some of them were along the lines of a driver stack overrun, some were telling me system32/winload didn't exist.
We tried a system restore from USB, but there was no difference. We tried going into the BIOS menu, sometimes it worked, sometimes it froze, and we made sure that the USB would be the first the PC would boot from. Still no difference.
At this point the PC just froze on the windows logo, still trying to initialize the system reset I think. I unplugged the drives and plugged them into my laptop to check what was wrong, and both drives were wiped, with nothing left, no hidden files.
Only with both drives unplugged, the PC would give me something different, an error saying that there is no operating system, which is obvious, so I don't think it's the PC, but windows that is generating this problem.
I tried booting from USB multiple times, with a system restore on it, a windows 10 installation on it, and a windows 8.1 installation on it, since that is what my PC started with.
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Sep 5, 2015
I recently built the PC I am currently experiencing this issue on. I have built several gaming PC's in the past, but never have I experienced any consistent issues such as this.
The PC Speccs are as follows:
CPU- AMD FX-9590 Vishera 8-Core 4.7GHz Cooled with a: CORSAIR Hydro Series H75 Liquid CPU Cooler 120mm
MOBO- ASUS M5A99FX PRO R2.0 AM3+
GPU- 2x EVGA GeForce GTX 970s in SLi (4GB GDDR5)
Power Supply- COOLMAX CUG-950B 950W ATX12V v2.3 EPS12V v2.91 SLi Certified
RAM- 16GB HyperX DDR3 SDRAM
HD(s)-1x Western Digital 1TB 32MB Cache, 1x Seagate Barracuda 1TB 7200 RPM 64MB Cache
OS- Windows 10
I built the PC in mid February of this year, 2015. This particular issue started happening consistently (daily basis) in June. While gaming, my PC will all of a sudden, at random, lock up completely. I try Alt+f4, Ctrl+Alt+Del, and Alt+Tab, but nothing responds. The PC just stays like this until I'm forced to do a hard-reset at the tower.
I've tried just about everything I can think of to resolve this problem. I thought since it only happens when I game that perhaps it's a cooling issue and my system is overheating. However, I've ran a slew of programs to monitor heat and none show anything abnormal.
Many articles suggested malware or spyware might be causing the lock-ups. So I've chosen to clean my system daily but the issue still persists.
At one point I was able to eliminate the problem completely for nearly 3 weeks by changing my power settings from 'Power-Saver' to 'High-Performance'. Unfortunately, the issue came back. Asus Suite II regularly reports power fluctuations which leads me to believe it might possibly be a failing Power-Supply but I'm just not sure.
Windows Event Viewer lists a myriad of different application and system errors each time it happens. Recently however, it is always showing errors from Microsoft.Windows.Store, DistributedCOM, and Service Control Manager, all coinciding with the exact time the system locks up and becomes unresponsive.
It's worth noting that this system started out running Windows 7 Home Premium and just recently upgraded to Windows 10. The problem existed regardless of OS.
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Jan 28, 2016
After the System Reset for Windows 10 on my Laptop, it is not displaying webpages correctly on Internet Explorer 11. Below is the screenshot.
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Oct 24, 2015
Sometimes it freeze up and I can only hard reboot it, mouse and keyboard doesn't works(audio sometimes works and sometimes it stops). I had this problem with windows 7 too. This problem is very random and I had it for a long time, it can happen every day in a week or just once in a few months.
I've run memtest86+ and didn't show any problems (I stopped it at 15 passes). Also checked my HDD and SSD but they were fine.
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Feb 1, 2016
Sometimes when my PC comes back up from hibernation (hybrid sleep enabled) it freezes so stiff that even the reset button stops working. The screen updates once so the clock widget on my taskbar shows the current time for a second. Sometimes the HDD light stays lit, other times it doesn't. I let it be for a few minutes but nothing happened, no BSOD. I checked the logs but could not find an event at the exact minute the freeze occurred, I only had stuff from when it went to hibernation and after the forced restart. I don't know how to continue the investigation.
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Dec 7, 2015
My self-built PC experiences random freezes. It is an Athlon FX6300 + Asus M5A97 motherboard and a MSI Radeon 270 GPU. RAMs are Corsairs.
What i mean by freeze?If i am playing a game the picture suddenly freezes and i hear a continuous sound where the music or sound stopped. I got no BSOD and there are no strange sounds or alike. I never tried waiting longer then 1 minute to see if something happens. The numberlock is unresponsive as is mouse and keyboard. A reset restarts the PC without Issues.
I ran Memtest 86 for 26 hours and it turned out with 0 errors or warnings. I made a crystal disk scan of my harddrive and it says its "Good". I tried different RAM and the issues persist. I have no option to try different Motherboard or CPU.My PSU is a 650W Corsair.
I run a USB mouse and keyboard. Both plugged in from rear into the case. I checked out all connections and it seems fine. Reseated all power connections, tried different RAM slots.I ran a sfc / scannow and it turned out good.I ran the DM Log collector and have attached the generated file.I have a feeling that a fresh installation either doesnt fail or fails quite seldom. The PC crashes mostly while playing my favourite Game Farming simulator 2015, i tried running it with a system monitor up and there were no signs of overheating or similar.
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Dec 29, 2015
Every time I switch on my PC, it goes through a shortened startup (no startup tune, no checking Steam etc) which is very quick. Some time after this, the PC freezes and I have to hold the on/off button to switch off and restart. There is no obvious trigger for the freeze. When it restarts, the sequence is 'normal' and everything is fine until the next time.
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Sep 30, 2015
To preface: I've tested all my hardware and it seems to be fine. The problem most likely comes from software but I've got no clue what it is exactly.
I've done several clean installs trying to fix this to no avail. Usually, 10 will work fine for a few days with zero problems. Then, hard freeze out of nowhere no matter what I'm doing. Hard drive light turns off, everything is unresponsive including mouse, keyboard, touchpad, etc while I'm stuck staring at the screen where it froze. I'm forced to hold down the power button to reboot. THEN, once this initial hard freeze happens, they become more and more frequent until I get a hard freeze right before the login screen, in which I'm forced to try another clean install. Safe mode is affected by this, HOWEVER I can use "Safe Mode With Command Prompt" totally fine.
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Jul 30, 2015
I downloaded Windows 10 yesterday evening on my new laptop, which, according to the tests I ran prior, is fully Windows 10 compatible. Nevertheless, just since downloading Windows 10, when I fold down the laptop's screen to close it, it freezes. I open it to a black frozen screen that is unresponsive whether I tap the touchscreen, keys and/or power button. Therefore, since Windows 10, I have to reboot my laptop every time I open it in order to use it, which is an inconvenience that nobody should have to suffer. The laptop never had so much as the slightest glitch before Windows 10, and I want Microsoft to fix this.
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Aug 10, 2015
I am having major issues with Windows 10 Pro and my wireless card in my desktop. I have an ASUS Maximus Impact VII with the mPCIe Combo IV WiFi card. I had to disable the card in the BIOS just to get Windows 10 installed. I re-enable the card and can boot into W10, it shows up in Device Manager and adapters (greyed). I can't enable it. Tried uninstalling and deleting drivers, then scan for new hardware. It kicks the card on and I get WiFi bars in the taskbar, but then immediately freezes Windows. This is coming from a clean install of 10, no VPN in 8.1 and I tried the reg delete command to make sure. I purchased a USB WiFi adapter to see if it would work. Same results. I decided I would install Windows 7 out of curiosity. SAME THING. It's strange, the WiFi works flawlessly in Windows 8.1, but not at all in 7 or 10. I have tried the 3 latest BIOS revisions for my motherboard, as well as the only available W10 driver for the adapter.
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Aug 16, 2015
I upgraded to Windows 10 from 8.1 and for some strange reason if i leave windows idle for no more than 10 minutes it decides to freeze hang. I had problem prior to this such as freezing/Hanging/blue screens after waking the PC from sleep, but now it happens during idle. I hope its not my CPU or Mobo. Everything else i should be able to replace easily in time.
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Aug 25, 2015
I've installed clean Windows 10 Pro (eMachines e732).
After 5-10 minutes of work it starts to be irresponsible:
Browser doesn't load pages (infinite loading) but still can create new tabs.start menu doesn't open.windows explorer does not open on 'win+e' key.task manager is not opening.
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Aug 23, 2015
I had my win 10 installed for about 2 weeks , but there's some problem about randomly freeze at some interval , so i checked event viewer and got event id 153 which is say about "The IO operation at logical block address 0x204d96b8 for Disk 0 (PDO name: DeviceIdeIAAStorageDevice-1) was retried" what it is ?coz I dont really know about I/O operation at windows .
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Dec 4, 2015
Windows 10 froze suddenly when I went through the search results tabs of a search done on torrent-finder.info. I was using Firefox (latest version). My fear is that I may have come across a dodgy website which caused the freeze. My Keepass Passwords Database was open at the time so I was even more apprehensive. This type of freeze had never happened before. The CPU light on my laptop turned on full-time and the interface became generally unresponsive. I could use the mouse but could not access task manager. So I saw no other option than to force shut down by holding down the power button.
When attempting to boot up again the CPU light was on full-time again at the beginning. Then, after a little longer than usual CPU goes dead (no light) and I am left with the black screen with the blue windows logo and the spinning circle. At this step the boot process gets stuck.
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