Headphones Constantly Disappears From Playback Devices
Sep 8, 2015
I have a M4A87TD EVO motherboard and use windows 10. Everytime nvidia puts out a new driver for my GTX 960 graphics card it seems to conflict with my motherboard VIA driver. I never had problems with windows 7. I'm not the only one having problems with this. My computer defaults to my hdmi monitor speakers, I have to keep changing it to my plug in speakers and doesn't cross over automatically to head phones when I plug them in. my headphones constantly disappears from my playback devices so I constantly have to delete the drivers and reinstalling them.
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Oct 2, 2015
Laptop Samsung NP300V5A. Sound stops working about a month after Win 10 upgrade. No changes done at the time.Audio devices show up under Device Manager, but not under Playback/Recording Devices. Same for Realtek Sound Manager - it doesn't see the devices. I can install, delete and update drivers under Device manager but it doesn't make any difference. It is not a physical problem, tested on Linux live CD.
Solutions tried:
-Installing various versions of HD Realtek Drivers (including windows update version)
-Installing/Removing Realtek software.
-Enabling/Disabling devices under Device Manager
-Called spirits of ancestors. Seemed like it worked for a while, but ended up being a joke.
-Did system restore to various dates.
-Restarted in safe mode
-Restarted various services such as Windows Audio, Windows Audio Endpoint Builder, Plug'n'Pray, Power, etc.
-Checked system, application and driver even logs.
-Tried a couple of registry fixes. Angered spirits of ancestors. Turning gray..
-Reinstalled chipset drivers
-Rebooted about 30 times
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-Display Disabled Devices is enabled
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Feb 5, 2016
I can't get surround sound to work on my Windows 10! I have a HDMI Cable going from my gpu (R9 270x) to a projector, and from that an optical audio cable is being sent to my BluRay player with the speakers connected to it... I get sound from the front left and right speakers but thats it, when I go into the playback devices and configure it 5.1 surround sound is not an option.
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Mar 5, 2016
so before I wiped my entire PC the sound was working flawlessly - I would use the audio inputs for the Razer Blackwidow Chroma and it would work perfectly.Since the reset however, no sound has been discoverable, I get a red x on my speaker, and it says "No audio drivers installed" on "Playback Devices" I have tried putting my headphones in every audio jack on my PC (front, back and keyboard) and it still isn't picking my headphones up, I have installed the latest drivers and still no joy.
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Mar 5, 2016
If I play a video on MPC its fine, but if i play a YouTube video or Facebook video it flickers...is there a fix for this as ive literally fresh installed this 2 days ago and nothing but problems with it and thinking about loading my win7 backup back on.
running latest nVidia driver
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Aug 11, 2015
the only real problem I am having sense upgrading to win10 (from win7 home) is the first time I open a video in IE 11 or Edge the audio is fine but the video is a green blur. If I close it and reopen the video all is good.
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Oct 3, 2015
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I also came across this "FIX: Updade to enable DirectX Video Acceleration (DXVA) of Windows Media Video content in Windows Media 10" at [URL] ....
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Aug 2, 2015
I'm using a Turtlebeach x12 headset and have had no problems with it for a few years now. When I upgraded to Windows 10 the audio on the headset was coming through fine but the mic wasn't working anywhere. Before you ask, I have the jacks plugged in the correct areas and the main thing is that they have worked before.
I decided to go into Realtek audio settings to try and make sure the connections tasking was correct and as far as I know they were. When the pink jack is plugged in I check 'Mic in' and when the green jack is plugged I check 'Headphones'. However the mic still doesn't transmit anything while the audio does work.
After that I uninstalled Realtek and upon restart new drivers for my headset were installed and the mic worked perfectly. However, upon powering on my computer again Realtek was re-installed and thus my mic was not working anymore, and now whenever I uninstall Realtek it reinstalls again.Now I don't know what to do as the mic simply doesn't work at all with Realtek.
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Mar 16, 2016
Today, I reset my computer after struggling to get Kaspersky Internet Security reinstalled. After the reset, I was able to get it installed, but I have run into another issue (surprise, surprise). Sound does not output through headphones as it should.
The drivers are up to date (IDT High Definition Audio Codec and AMD High Definition Audio Device) as they should be. Windows even detects that my headphones are connected, but sound does not go through them unless I use the sound control panel to test the audio. Look at the screenshots for further details. It lists my headphones as the default communication device, and where it lists the speakers/HP option, it lists that as the default device. I cannot list the communication headphones as the default device, only default communication device.
Audio works through the speakers. Audio goes through the speakers even with headphones connected. The only time audio comes through the headphones as it should is when I test audio through them in the control panel. The headphones work just fine, and this issue did not exist before I reset my computer.
Headphones not connected:
Headphones connected:
Device Manager:
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Nov 13, 2015
Yesterday Windows 10 updated and now my Aune T1 Mk2 USB DAC is no longer working. It shows up in the device manager and is recognized and the audio is switched to be playing through it, however there is not sound whatsoever in my headphones. I have tried a different pair of headphones and there was no change, still no sound.
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Dec 9, 2015
I was trying to mess around with a few things in the sound settings so that I could get audio to play through my headphones. While doing this, I disabled my speakers that were plugged in. Now, I want my speakers to return being the main sound playback device.
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Aug 1, 2015
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Jan 29, 2016
I have recently bought a new motherboard (ASUS Z170 Pro Gaming) and a new CPU (i5-6600K). After I formatted the system to start fresh, I installed a minimum of drivers before upgrading from Windows 7 to 10. Now, the problem is that EVERY time I playback any kind of sound (music, youtube, or just the speaker tests in Windows), a brief crackling or scratching noise is heard although the audio quality afterwards is fine. When playback stops, the same crackling or scratching sound comes once again. If I open youtube and keep a video open in a tab, the crackling/scratching noise never comes. If I close the browser with the youtube video open, the noise comes.
So far I've tried this:
- disable all sound effects (under enhancement in speaker properties)
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Nov 15, 2015
I can't watch 4k youtube videos. It lags really bad.
I'm getting DL 92 Mbps.. [URL] ....
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Sep 19, 2015
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Now I cannot repeat it. I have never consciously changed anything to do with the setting for sound. In fact I can't find one in edge.
Opening up system I can find no way to set a default play back device... I'm lost. Some how I now have it playing out of my speakers again. But a gremlin did it.
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Aug 28, 2015
I just encountered a problem yesterday, I'm unable to change my headphones to the default device. I can only set them to Default Communications Device or not default anything. Here's a picture of my playback devices tab.
The communications headphones is the headphone jack, and the speakers just don't work anymore for some reason. also my volume mixer is empty.
I noticed the problem when I saw that my mixer was empty, and I had League of Legends muted before it started, so now I can't unmute it.
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Aug 5, 2015
Basically when I try to record my voice all I hear is very strongly distorted sound, no speech is recognizable. I tried updating drivers, all mic settings I can think of but with no success.
When I open the Realtek manager and click the icon for playback on my mic settings the audio is crystal clear, and if possible I would like to have this instead of what is actually outputted. I dont know how to set that working
I clicked to "Listen to this device" and all I hear is VERY distorted sound, no speech is recognizable.
So from what I understand the mic is perfectly fine, the drivers should be fine but the quality that is outputted is terrible. Is there anyway to output what I hear from the playback on realtek? [URL] ....
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Aug 27, 2015
I'm on a Sony Vaio Pro 13 running Windows 10 64bit. Ever since upgrading to Windows 10 I've been experiencing strange horizontal distortion on the right half of the screen while viewing videos through any internet browser. The issue seems to be confined to YouTube ads (actual videos themselves are fine), news websites, and other websites whose video encoding is presumably similar. I've attached a fairly shoddy image I took with my phone to demonstrate the issue.
I have upgraded and tried reinstalling any driver that I thought was feasibly connected to video playback to no avail.
Attached Files : dodgy.JPG 57.39KB
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Jan 19, 2016
So, Alienware sent me a replacement M18 last week with better specs than my old one. I had this issue on the old one, but chalked it up to the other problems it had. This laptop has been in my hands since last Friday. The issue is, video play back of any kind, any browser and any app causes the entire system to hang. It forces me to do a hard reset every time. Everything else works perfectly. Absolutely no issues with any video game. I thought it was maybe gfx related but nVidia said it wasn't and get with Alienware.
Before I went to them, I thought I would try microsoft support techs... After remotely connecting they suggested a fresh install of the os. So now my pc has a completely fresh install of the os and still has the problem. The issue happened before and still remains after updating all drivers. I just finished talking to alienware support. They connected remotely, checked all the drivers, ran several diagnostic tools and said everything looked perfect. The tech suggested the cpu is spiking in temp and they would send someone to replace the heat sink.
But the monitoring software he used shows the temps to be around 68C to 75C even when I recreate the issue and it hangs the last reading is normal. So I don't think their solution is correct. I'm attaching the Sysnative BSOD Dump + System File Collection App and Administrative Events. In this info, I recreated the issue at 10:50am according to the computers clock. It just doesn't make sense that a brand new computer would have this problem, especially when everything else works just fine.
Attached Files
Administrative Events.zip 53.68KB
DESKTOP_HV7SDAC_1_19_2016_11_00_46_AM.zip 360.56KB
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Jul 31, 2015
For whatever reason ever since I switched to windows 10. Opening my playback device literally takes 2-5 minutes to open. Even if it was just opened. If I go to re open it seconds later. It takes another 2-5 minutes.This is also running off of an SSD. When I was on windows 7 it opened instantly the second I clicked "Playback Devices" always. So why would windows 10 be any different? I use the playback device menu a lot since I switch between different audio devices constantly all the time.
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Dec 30, 2015
Sound comes through perfectly fine on my laptop's built-in speakers. However, when plugging my headphones into the 3.5mm headset jack, there is no sound whatsoever. The system recognizes that my headset is plugged in. In fact, the microphone on my headset functions perfectly when plugged in, but the headphones themselves are outputting no sound.
I tested the headphones on other computers and devices, and they work. In Device Manager, the device is listed as "Realtek High Definition Audio". However, the only sound device listed in Control Panel is "DTS Audio Control Panel".
I've tried uninstalling the audio device from Device Manager, and then reinstalling the driver from Realtek's website. However, this is met with the exact same results... no sound through the headphones, and "DTS Audio Manager" is installed in the Control Panel instead of Realtek HD Audio Manager.
If I navigate to Control Panel -> Sound -> Playback, "Headphones" is not listed as a device. Instead, Speakers/Headphones is listen as the sole device. Also, I ran DirectX Diagnostic Tool, and it returned absolutely no errors.
Model: HP ZBook 17 G2
OS: Windows 10 Pro 64-bit
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Feb 10, 2016
So last time I Disabled the head phones in the Sound>Playback device list and after that I couldn't see them on this list anymore (Even when checking Show Disabled Devices) I already tried Updating the Driver in Device Manager>Sound,Video and Game controllers>(HeadPhones)>Properties>Driver and it still didn't work , I also tried Re-Installing them from computer and Restarting the Computer and nothing worked. I don't have any panel jack Disable front detection option in Realtek HD Audio Manager
I'm on Toshiba Laptop, Windows 10 and using Logitech G930 HeadSet. No hedphones nor microphone are enabled , and i can not change it.
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Jan 14, 2016
I have tried both front and rear inputs and still no success. My PC won't recognize my headphones being plugged in. They're headphones with a USB and 2 jacks (speakers and mic), and when plugged in the green light is active on the headphones showing their working/have power. Changing the connector to a solo jack, I can plug it into my PS4 / iPhone and it works fine. However on my PC it doesn't work, despite it working completely fine for 2 weeks until 2 days ago.
I've tried going to device manager and updating drivers, and I've also tried managing audio settings and making it my default device but the PC is not picking up the headphones exist, even after ticking Show Disabled Devices. In device managers, the headphones aren't under "Sound, video and game controllers", "Audio inputs and outputs", or "Unknown Devices" (as I have no Unknown Devices menu). I do not have RealTek Audio Manager. These are the solutions that worked for most people but not myself.
The events that led to this error was last night I was trying to watch a film but my TV (which is my monitor) speakers weren't working. After updating sound drivers and realising they were for some reason disabled, I re-enabled them and they worked fine. However, disabling them again does not fix the problem. The PC does not pick up the headphones at all, mic or sound. I do believe that it is an issue with the newest drivers I installed after upgrading to Windows 10 three days ago. The headphones worked fine on Windows 10, but I believe the issue is with the new drivers I installed to make my TV speakers work.
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Sep 27, 2015
I've got a little issue, whenever I plugin headphones (usb) I dont get sound and the sound is still going through speakers, I didn't had problem with this until the latest update on Windows, its really annoying cause everytime I want to switch to headphones I need to restart my PC. Yes I checked sound settings, the headphones are there when I plug them, there's just no sound.
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Aug 17, 2015
I'm experiencing sound issues in Windows 10. What happens is my laptop speakers work fine, I plug headphones in and they work fine, then I unplug the headphones and I don't get audio anymore - it used to seemlessly switch back to my laptop speakers. I've been having no trouble with this in windows 10 since upgrading until today. I tried reinstalling the sound card driver - that didn't work. Once it gets stuck on the headphones all I can do to reset it to my speakers is to go to the device and properties > advanced > reset to default (I noticed all this does is change the bitrate in the dropdown).
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Oct 12, 2015
Any video that I playback that is on one of my HD/SSD pauses but the audio continues, then after 10-15 seconds the video cuts to where audio is or fast forwards. Does not happen with short clips but with movies or tv episodes.
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