So I had Windows 8 and upgraded to Windows 10 now my mouse won't move . I can't click on any options I can only bring up task manager. One tech support guy told me I'd have to bring my computer in to reinstall Windows 8 because it doesn't show up as an option when I tried to reset it. But ive noticed a lot of people had this problem should I take It in or do any of you have something that works so I don't have to pay.
View 1 RepliesUSB flash drive works fine, printer works fine, just any mouse. The laptop is a Compaq C500. Tried updating driver in Device Manager but I get an error: windows encountered a problem installing the driver software for your device. Windows found driver software for your device but encountered an error while attempting to install it. The driver installation file for this driver is missing a necessary entry. This may be because the inf was written for windows 95 or later. I went to the Intel(R) N10/ICH7 Family USB Universal Host Controller - 27Ca and downloaded the most recent driver but when it tries to install it just says error encounter setup will cancel.
View 1 RepliesI have a Dell XPS 17 laptop. Worked great under Windows 7. Tried Windows 10 but was unable to get the wireless LAN driver to work, so I went back to Win 7 via the official "Go Back to Windows 7" option in Windows 10 - now the keyboard and mouse won't respond after start up. They work fine in the bios, but are completely unresponsive on the login screen - even when I boot in safe mode. No USB ports work, so I can't try another keyboard/mouse. Was going to reinstall but I'll lose the existing data. Now I'm going to have to pull the drive and copy over manually, then reinstall. Last thing I was going to try was disabling EVERYTHING in the BIOS just in case there was some kind of weird IRQ conflict, etc.
View 1 RepliesI've just installed windows ten and my usb mouse wont work, even the cursor isn't visible, nor is there any lights on my usb keyboard. I've tried the other usb ports on my pc, the results are the same, nothing. So now I am stuck with the start page, I can't move on , why this has happened.
View 4 Repliesturned my computer on yesterday and it loaded up fine, apart from there was no cursor and my keyboard wouldn't work. I have a R.A.T. 5 mouse and a Coolermaster QuickFire keyboard. I know that they're on and working because their LED's are on. I decided to plug in my old ps2 keyboard and restart my PC to enter BIOS. I checked and it recognises that the keyboard and the mouse are connected into the USB hub and says they're working. Another thing, even my ps2 keyboard doesn't work when my computer gets past the start screen!
View 1 RepliesI just went from Windows 7 to 10 and now my USB keyboard and mouse are unresponsive.
View 5 RepliesI recently upgraded from windows 7 to windows 10. My mouse worked fine in windows 7, but it does not work in windows 10. Without my mouse to work with, I am lost on the computer.
Information from the Control Panel (System) is as follows:
HP pavilion dv5 notebooselectk PC , windows 10 Home , 64-bit operating system .
The mouse that I have is a Rocketfish Nano Laptop Optical Mouse.
Information from the Control Panel (Harware and Sound) (Devises and Printers) shows an icon
of the RF Nano Laptop Optical Mouse.
When I select the icon , there is information at the bottom of the page that reads:
RF Nano Laptop Optical Mouse Status: Driver error
Model: Rf Nano Laptop Optic...
Category: Mouse
Status: Needs troubleshooting
More info from the Control Panel (Hardware and Sound) (Devises and Printers) is taken from the Mouse link.
The (Hardware tab) in the Mouse link shows two different types of mouse.
One is a Pluralinput Mouse 0.8.2.0 and the other is a Synaptics P/S2 Port Touch Pad.
The Pluralinput information reads:
Manufacturer : Pluralinput
Location : on RF Nano Laptop Optical Mouse
Devise status : This devise cannot start (Code 10)
I recently tried windows 10... didnt like it. Did the recall back to windows 7 option. Let it do its thing. Came back and my computer was trying to rapair itself... said could not reboot windows is checking for a solution.. I let it go.. it said no solution found. And just turned off..So I restarted spammed f8. Tried to start in safemode.
Got to password screen and mouse and keyboard won't work...So I restart, spam f8 again. I select repair windows this time, cancel the repair process then clicm.advanced options. Try to look at restore points... and it says none exist... that is bs. I did restore points twice a week. when. I try to start normally it loads her goes to a blue screen with tons of writing and letters and errorrs but no time to read any...
I'm guessing it doesn't recognize the 10 drvers. And without the keyboard I can't log in because I have a password. Keyboard does work in bios though but not in safe mode.I really don't want reinstall and lose all my data
View 1 RepliesMy mouse and keyboard (both are USB) don't work, but they are lit up. I tried replugging them, but that doesn't work. I tried using F8, but that doesn't work. I also don't have a PS/2 port, as I am running BootCamp on a Mac. I even tried using the Apple Keyboard.
Before this problem, I had issues with BAD_POOL_HEADER (BSoD) on Windows 10 after updating drivers. Checking if I had any system restores, it didn't have any that I made before the update. So, I reset my computer, with all files intact. Then my problem arises; keyboard and mouse do not work, and I'm pretty much stuck on the login screen.
i just formatted my pc. I got the following screen; URL... My mouse and keyboard are not working eventhough there is a light burning in my mouse
View 1 RepliesSo when I installed windows 10 my mouse stopped working but its been recognized in device manager and I don't know whats wrong. Mouse is ps/2 ....
View 1 RepliesRecently, I acquired a Microsoft Bluetooth Mouse (3600). It works perfectly well, both on my Android tablet and on my old but efficient Netbook (still running valiantly under XP SP3). Never a problem in pairing the mouse on these two machines (and no problem either with the Logitech Bluetooth portable keyboard (K480), which is a real marvel in its own right).On the Android Lollipop tablet, Bluetooth is built in, while the built-in Bluetooth feature on the Netbook gave up some time ago, but was replaced by a dongle, which does its job without a hiccup.
So far, so good.On my desktop, running on Windows 10, which has no built-in Bluetooth capability (but the Bluetooth "service" coming with Windows), I use the same dongle as on the Netbook. With the Logitech keyboard mentioned above, no problem whatsoever: Bluetooth "sees" it immediately and pairs it in seconds - so there is certainly nothing wrong either with the dongle or with pairing a device, or the Bluetooth drivers and softwares, which came with the dongle, or with the Windows Bluetooth properties, which are correctly started and functioning.)
It's the Microsoft Mouse that presents an apparently intractable problem on that same desktop.
When activating the Mouse so that it can be detected when one wants to add a device, it is "seen" almost immediately. It is when wanting to pair the device to the machine that the problem arises. The pairing as such takes a far longer time than it normally does and when that operation concludes, I get error messages saying either that the mouse did not send the correct pairing code OR that it did not send a pairing reaction at all.
So, this is quite mysterious. Having a device that functions perfectly well with other machines, and not at all on my powerful desktop (while it can be detected, and while other devices function normally).I guess that the problem resides with that "code". However, Windows does not ask for it and Microsoft says that the mouse does not need one - which makes things even more strange, since it mentions a code when the pairing misfires.They are in Dutch (language of my Win OS) but the images speak for themselves. The error message on the 3rd screenshot says: "Communication with Bluetooth device has failed / No pairing reaction received". Sometimes (after bootup) the error message says failure but "Bluetooth device sends wrong code".
For some instances, I do have a long right click context menu which causes it to require clicking the 'up and 'down' buttons respectively to see the hidden options. However, a mouse scroll is more convenient. I have tried various makes of mouse but none of them seem to be able to enable me to wheel scroll in a right click context menu.
View 1 RepliesAfter the upgrade from 8.1 on my laptop the mouse slider doesn't work.
View 1 RepliesI'm stick on the below screen. My keyboard and mouse will not respond. I don't get a login prompt. The time is correct and the little icon in the bottom right indicates if my Ethernet cable is connected.
I had Window 7. I used the microsoft provided upgrade to install windows 10. The process seemed to have completed successfully. I was able to get a login prompt once and successfully logged in. I opted to not send any information to microsoft at the initial propts. I got to my desktop, everything seemed to be working ok. I thought there were a few startup apps I didn't need in my tray. So I turned off auto startup on login for OneDrive, Skype, and my logitech camera. I restarted and now I get stuck at this screen.
The time updates correctly over time, its not frozen. I can plugin/unplug the Ethernet cable and the little icon in the bottom right will change to indicate if it has internet. I can press the power button on my computer and it correctly interprets that as a shutdown command and it gracefully shuts down.
My mouse/keyboard wont work. They used to work fine. I am able to use the mouse/keyboard in my BIOS with out a problem. However the moment the system starts to load, the lights on my keyboard and mouse go out and they become unresponsive. I tried various combinations of pluging the USB keyboard/mouse into different ports. I tried using different mouses and keyboards. I tried disabling legacy USB support in the BIOS. Nothing works.
I tried getting into safe mode but can't. Most solutions to get into safe mode require your system to already be working correctly. Holding F8 or F8+Shift don't work.
I'm currently installing windows 10 on my lap top so I can try to create a restore disk. Which should then allow me to go into safe mode and try to repair what ever has gone wrong.
My computer is sporting an i7 with 16 gigs of memory. I use a 128gb SSD for my system and have 3 other hard drives for various data storage. No other OS installed. The computer has been functioning fine for the last two years.
Two weeks after the installation of Windows 10, the left button stopped working on one of the two accounts on my laptop. I can't get my start button, Start menu, icons on my desktop. Have tried sfc/scanow, DISM.exe/online/cleanup-image/scanhealth & many of the remediesfrom the net with no luck. Surprisingly the second profile on the computer is working fine. I am at a point of returning to windows 8.1
View 3 RepliesWhen i turned it on and it got to the login screen in windows 10 my mouse would not work, then my password automatically gets guessed to access my machine, it fails then nothing happens. I take my mouse out and plug it back in and it works fine! But the weird thing is I immediately thought I had a virus or such on my PC but my wireless isn't started or running until i login so there's no way someone could have had instant remote control over my machine? After they guessed the password I attempted my original password but that failed it wouldn't work. I restarted my machine and the password worked fine?
I'm doing a virus scan now just in case, it was just strange how it was all sudden, the password was typed in incredibly fast and after it failed there was no response until i unplugged my mouse..
I have been having this rendering issue for more than 3 months now and it persists after several OS re-installs.
Resolving this problem is of extreme importance to me since many of the programs I rely on are affected. Reverting to an older Windows version is not an option for me.
Affected programs:
Mocha Pro 4.1.3, IDA Pro 6.8, VLC Player & qBitTorrent (all versions)overall countless new and old programs affected
How to reproduce:
I can reproduce it successfully every timeMove the mouse from one sub-menu item that expands (SS1) to another (SS2) for a few times (usually around 10 is enough)It can also happen by interacting with any other UI elements in the program (although takes a few more clicks)
SS1:
SS2:
Facts:
Mouse stops highlighting any buttons or menu items in the whole program - if you hover over anything that's supposed to have a hover action (like these menus) - nothing will happen, as if the mouse isn't thereClicks will also only work in less than 10% of all scenarios'Ghost' menus (only the shadows of the drop-down menus are visible) will as well start appearing from some hover actionsUI of the affected program suddenly becomes very slow, laggy and choppy when the bug is triggeredEvery program effected by the bug will not exit properly no matter what and the process will stay running forever, unless closed via task managerThe only solution is to restart the program
Troubleshooting done:
old versions of the same softwarenew versions of the same softwareall compatibility settingsall possible integrated and dedicated GPU drivers (from both laptop manufacturer websites & official websites)fully disabling Windows animationsre-installing my computer 3 times
My guess (as of 4th of January, 2016):
I think that the hovering effect of the mouse gets 'stuck' in one place (the place where the glitch initially occurs) and it stays there forever, despite the movement of the actual mouse.
Screenshots (just a few of the many problems):
IDA Pro:
Mocha Pro 4.1.3:
I use left handed mouse, and swapping left / buttons works OK. I also set the wheel button to be "double click". But the wheel button brings up the context menu instead of double click. If I change to right hand mouse, the wheel button gives double click as expected. how to make the wheel button give double click for left hand mouse?
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View 2 RepliesHow can I get my mouse scrolling. I can't use it on my laptop since downloading 10
View 5 RepliesI updated my laptop (No touch screen) from win 7 to win 10 ....... my mouse and keyboard is not working
View 1 RepliesI downloaded windows 10 yesterday. Now the buttons below the mouse pad don't work. Initially the mouse didn't work,but I was able to find the setting for it and fix it. I'm able to move the cursor but can't select anything with the button or by tapping the mouse. I have a Bluetooth mouse and it works ok. Where the settings are for the buttons on the bottom? I have a Toshiba laptop.
View 2 RepliesHaving problem with the mouse Win10 on the second computer, freezes every now and again, I have to dis-connect and re-connect the mouse USB connector.
View 4 RepliesI can't login or use my mouse
View 1 Replies