Have the above laptop and when trying to upgrade from Windows 10 I get the dreaded black screen problem.I get to 85% after I few reboots and it hangs at that point. No cursor on screen,clt alt del not working nothing,just blank screen no hdd movement. I tried plugging laptop into TV by hdmi still no screen. Power of laptop and previous version of windows reinstalled.
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I did a bit of research and this seems to have been an issue for a while, or has been in the past. Was upgrading to windows 10, I first had to restart my pc cause it was initially stuck on that preparing to install problem with the green bar being stuck around 25%.
It then got through that and began the installation process with the big circle and rebooting process. However around 91% when I last looked at it it was just black screen, this stayed this way for about 3-4 hours. I then decided to reboot the pc and it has now booted to the login screen. Is this a known bug or could there be a possible issue?
The problem seems a bit different as some people I saw have had to fall back on PC restore points etc. So not sure if it installed or what could be the problem.
Also side note, I upgraded my pc when windows 10 first publically released, but rolled back because I had about 5min shutdown times.
I currently have a Windows 10 laptop that was working without issues for a while, however after a restart the laptop appears to load windows but never get to the login screen, only show a blank screen with only a mouse icon visible.
I have tried various Windows supplied options with the following outputs:
1. Boot into safe mode (with and without network) - this again only loads to a blank screen with only mouse icon visible
2. Window reset - appears to get stuck on 8% - only to show an error saying reset could not happen, reverting changes (option to reset with files saved was chosen - as current files are required)
3. Start Up Repair - issue not resolved
4. System Restore and System Image Recovery - N/A as Windows cannot find previous image or restore point
5. Booted in Low-Resolution video - again same
We have received two systems both AMD units which recently (last 2-3 days) had completed updates then refused to start afterwards. I cannot roll back or do a system restore. I could refresh the system i guess, or reset. But i would like to solve the issue at hand. Now unfortunately one customers was in a hurry so i had to reset the unit and send it back out the door. So i currently only have 1 system with the same symptoms at the moment. Unit has 8GB Ram, AMD FM2 cpu, 500gb hdd. Was originally running Windows 7 Home Premium but was upgraded to 10 by the customer and reportedly running fine. Both units apparently had done updates a few nights ago and now refuse to boot. The screen is blank and the cursor flashes from standard cursor to busy symbol. I left it for over 5 hours and nothing happened although the drive is blinking away. Hopefully i was looking for some input on manually finding and removing an update from the Windows recovery environment on the Win 10 Boot disk using cmd possibly. Oh and I'm currently running a chkdsk /f /r on the OS drive.
View 9 RepliesI've done some looking up on what the issue is, and I believe that it's something commonly referred to as "sticky corners". There is a few pixels space on the bottom and top of the screen (between both monitors) which does not allow mouse movement from one screen to the other. To get the mouse to the other screen, I need to drag the mouse down about a centimeter and then it moves across to the equal position on the other screen (not the very top, meaning that it's not a scaling issue). I drag windows around constantly, and they keep getting stuck in the top or bottom of the screen, and it's quite distracting.
As you see in the screenshot that I've attached, the small red line is where the mouse simply refuses to move across, regardless of the speed of the mouse.
This was apparently a feature in Windows 8.1 as well, which there was a solution for by messing around in the registry editor, however this is no longer the case in Windows 10 (the files which used to be edited are no longer there in 10).
How to disable these "sticky corners" ...
I upgraded to Windows 10 a couple of days. The system was up and running that day and the next (yesterday 17 September). Today, the screen is blank and the mouse pointer comes up but no login box.
View 7 RepliesWhen I switch on my laptop, appears to start up, brand name appears, then screen goes blank.
Stays that way, nothing else happens.
Screen is not black, a sort of faded blue.
I accidentally hit hibernation button last night. Woke up this morning and the computer will start up but that's it. There's only blank screen. And I can hear the computer on. I also see the power light on from the power button and the plug into the computer.
View 3 RepliesI started windows 10 update almost 2 hours ago.. now my screen showing blank.. what i will do
View 1 RepliesI instigated the ugrade last night and (on my PC) and left computer to do its thing. Now, the screen is completely blank (if I unplug and replug it says 'no signal). What do I do now?
View 1 RepliesWhenever I boot up my computer my monitor receives no input from my computer, however the computer will still be on. I can't even turn off my computer through holding down the power button, I have to unplug the power. The first time my computer crashed into this state I was playing a game, the second time I had managed to successfully boot up my computer but it crashed again when I was browsing the Internet.
View 1 RepliesToday I turned on my PC and the login screen came up, logged in and then black screen with a cursor after a while. CTRL-ALT-DEL doesn't work.
Model: Acer Aspire Switch 11 - SW5-111
Today I have been using my PC as usual, I got info of Windows Updates (I'm using Windows 10) I opened up the updates and restarted my PC. As the PC was launching I got no display at all. Blank screen, nothing at all as if the PC was not detected. I tried restarting PC, removing graphics card / ram then replacing them but no use.
View 1 Replieswhen I start up windows 10, type in my password and hit enter, it takes a bit longer to load and but doesnt even load my desktop. I can ctrl+alt+del to get task manager going and open up chrome with that, but it wont load any web pages. I didn't change anything the day before so I dont know whats up. I tried booting into safe mode but it still does the same thing. Luckily I had my old hard drive with 8.1 still installed so I could get on, and everything works fine on it.
View 1 RepliesAfter installing Windows 10 I had a gray screen. I thought the laptop had gone to sleep so I pushed the power button to wake it up. It powered down so I powered it right back up. I got the small new Windows window icon and the spinning circle below it then the screen goes blank and nothing! ?!
View 3 RepliesI was working on this laptop when quite often, after startup or in the middle of something (random), the screen goes blank and flickers, with random lines, etc. but you can't see anything.
When I am able to actually see because the problem hasn't started yet, everything works fine, no slowdowns, etc.
Moving the lid does nothing to alleviate the problem.
What is the potential causes? GPU? Battery? HDD? I did a BIOS test that said the HDD needed to be replaced. Laptop is older, back in the times of Vista. But I don't think it is the OS because this happens right at boot sometimes, other times at the logon screen, and others while inside.
Running Windows 10 Home. Build 10240. When I start the system the screen is black. When I go into File Explorer and click on Desktop all of the items appear there. I can click on say e-mail and I can get into mail and read or answer them.
could I use mct and get the latest there and then do an upgrade which should keep all of my data and files. I originally did the upgrade from Windows 7 Home and that all went well.
My Laptop is Lenovo Y50. All of a sudden , on logging, the screen went blank with a mouse pointer & i couldnt enter password. No Control, alt, Del works. I didnt do any Windows 10 Update. Now the laptop is as good as dead. Only i have to reinstall the OS? There is no other option?
View 3 RepliesDuring boot-up, I get a blank screen (shows cursor arrow which responds to touch pad movements), after the sign in page, which I can't I can't escape from except by forcing shut down and restart. The reboot can then take as long as five minutes to complete. I have considered using the restore route, but am warned that there is a long list of apps etc which will need re-installing, and this looks arduous.
View 13 RepliesI have been experiencing problems with Windows 10 ever since I've installed a new graphics card: the MSI Nvidia GeForce GTX 750 Ti. It worked well the very first time. But rebooting gives me a blank screen. I have been able to enter the system once (by clicking the spacebar and entering my password blindly but that does not seem to work anymore) to try and update the driver that came with it.
I wasn't able to as I first needed to uninstall the previous one, which required a reboot. I was also able to check under Device Manager / Display Adapters to disable the shared Intel Monitor and enable the GeForce card. As confirming these new settings also required a reboot, I decided rebooting was probably the best option. I should have known better. I'm back to my blank screen and nothing seems to work. I have tried F2, F8, F10, F12, Windows + P + down arrow twice, spacebar, and Ctrl.
How to reboot and enter the system? And what to do next?
Two weeks ago accepted prompt to reserve upgrade from Win7 home edition. It said my PC qualified. Yesterday, accepted prompt to begin upgrade. About 4 hours later after selecting Yes/No settings, and being told about the 4 included apps, the status worked up from 1% and must have reached 100%. Didn't turn off screen or power. Now I have just a cursor on screen. Is it safe to power off or was it a complete failure?
View 2 RepliesI cant find a fix to my computer with my Nvidia graphics card here's what happened.
- Windows 8.1 update to windows 10 happens.
- Successful upgrade so i start up games to see changes into fps.
- Graphics card is not working so i uninstall them and try to reinstalled them again but to no avail ( should have restarted my PC i know).
- Get message to start restart on safe mode and so i do so.
- Suddenly I receive a black screen to which after many attempts to fix it via online including the installation media flash drive and the start+P key bind whatever thing.
I am not able to play my games, talk to my family and study for my ISU for my school which i need now because the work is inside! I need to fix this but am running out of options.
Also i wouldn't say am bad with computers I do know how to get to control panel, run commands on cmd, etc. But some detailed course of action explaining what do would useful.
Any link on how to downgrade to windows 8.1 or even 7 would be useful but not necessary, don't want my computer updating something I don't know.
I have updated twice to windows 10 and both times I had a big problem with my cursor jumping all over the screen . So i had to go back to windows 8.1 . Is there any solution to this problem, because I want to do the update..
View 2 RepliesI tried to upgrade to windows 10 from 8.1 and i tried 3 times and all I get is BLACK SCREEN after logging in task manager won't work, so i cant check is the explorer.exe isn't working or what. Also the same thing on safe mode black screen with cursor and nothing else.
View 1 RepliesAfter the update, I have Windows 10 installed on my laptop. I was not asked to change my password to a pin. I thought this was odd, because that was the process with another laptop at work that I have successfully updated. Thinking nothing about it, I proceeded, and it looks as if everything is updated properly. I don't have anymore current updates to install and have shut down and restarted this laptop several times using my password. I was wanting to set a pin, so I went into Settings/Account/Sign-In Options. The screen never shows any information and the active circle indicator just keeps gyrating in a circle. Here's a snip ....
View 1 RepliesIt has happened twice since I installed windows 10 in the last two weeks.
I have the default blue desktop in 10 and I also have a rather old ATI Radeoon HD 4600 graphics card, though the driver date in device manager is January 2015.
Whilst browsing facebook on two occasions the screen has just gone a totally blank blue colour, no error messages or anything like that. I have to hard restart, as task manager won't come up, and windows 10 starts fine again, doesn't go thorugh CHKDSK or anything.
WIndows 7 works perfectly on my other partition so not a hardware or monitor problem just specific to windows 10.
