Poor Quality Audio After Upgrade / Static Cracking Sound
Aug 3, 2015
I got mine with everything installed. So if I uninstall and reinstall Realtek, I might mess this up more. I don't even know what version I have and I can't understand the terms used in the instructions.
Should I just wait for a system update form Microsoft. Or do I really have to uninstall my audio software?
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Aug 9, 2015
So I've just recently upgraded to windows 10 from windows 8.1 and for the most part I have no audio. A few seconds after I started windows 10 I was able to get very low quality audio for about 5 seconds and then it just stopped working. (using mpv with a FLAC file) The only place that the audio works is the realtek audio manager sound test. I've tested other headphones with the computer and they haven't worked either. I've also tested my headset with other devices and it works fine. I've updated windows and installed the latest realtek audio divers and nothing except for the the sound test works. (I'm using an MSI z87 GD65 btw)
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Nov 24, 2015
I've built a new PC (i5 6600k, GTX 970, 16 GB DDR4 RAM) that's cost me a lot of money only for it to have to have loads of sound cracking whilst gaming.
I've already had someone else on another forum have a go at fixing this but they couldn't get to the root of the problem. They believed the problem was something to do with my storage subsystem.
Anyway, I've done the usual recommendations. Updated Bios, disabled my network drivers, uninstalled realtek audio and disabling CPU states and all thing related in bios.
Here is the CPU.etl file: [URL]
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Aug 5, 2015
Windows 10 Home 64bit, HP Pavilion dv7
When I play videos on Youtube or Vimeo or music on SoundCloud (which is as much as I tested), I hear a static sound. It happens the most often for YouTube, maybe 10 seconds, and less often for Vimeo and SoundCloud. This impacts headphones (Beats) and speakers.
How can I fix this static sound? I'm using, for all my audio stuff, IDT Audio.
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Feb 17, 2016
New computer built, using Windows 10. I'm getting static on every audio device/browser/software. I am also 95% sure I updated all drivers. But Microsoft denies me a right to have service due to custom build, and Kingston just blames Windows, as does Gigabyte.
Motherboard: Gigabyte G1 Gaming GA-Z170X-Gaming 7 (rev. 1.0)
OS: Windows 10 build 1151
Headset: Hyper X Cloud 2 with the latest Firmware update.
And a shitty Logitech that has the same problem.
Tried the audio jack on the mobo, case's front USB headers as well. Everything is static.
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Dec 1, 2015
When I start a HD movie, or just have windows or Kodi on, I get this static noise, and when I play a video it gets even louder. It sounds like the volume is turned up really high. When there's sound from the movie you really can't hear it, but when it's a quiet part or only talking, it's audible.
However, since I watch shows and movies mostly with headphones, it's really an issue, it is very audible and disturbing. I've noticed that when I move my cursor in Windows I get a faint "extra" static sound.
I use a Bluetooth keyboard/mouse combo. I've tried disabling WiFi, Bluetooth, changing drivers, change where I connect the power cord in the wall.
This is not an issue with my xbox, or my old non-windows, non-pc media player. There was a very faint static on the old media player, but that can be attributed to many a thing, but wasn't a problem.
System:
Fanless htpc.
120W psu.(it's located at the opposite end of where my hdmi is connected, and uses an external block as a transformator.)
Skylake cpu.
Gigabyte z170n wifi MB.
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Nov 10, 2015
Okay, this is a really weird one. For the last 2 months I've been experiencing this reoccurring issue on my new Dell XPS 13 laptop where 1-2 times a day, the audio will suddenly get extremely staticy. It generally will last at least 1 minute but sometimes significantly longer, and will affect all audio, including Windows alert sounds and even the "Playback device" test sound. This affects both the internal laptop speakers and any AUX device. I have not experienced the issue when audio is played through HDMI/DP, but I haven't been able to test it enough to know for certain.
However, there is one exception that I have only discovered today: the audio issue does NOT affect any files played through Win10's new default player, Groove. I have played exactly the same audio file on both VLC and Groove "even concurrently" to confirm.
I've posted a link below to an MP3 recording of it: [URL]
I've spoken to Dell and we have tried countless fixes that I've tried to list below, but the problem persists:
Fresh reinstall of Windows
Replaced motherboard (twice?)
Uninstalled Realtek audio drivers
Updated BIOS
Tried changing all settings in the Realtek HD Audio Manager
Probably 4-5 other issues
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Dec 8, 2015
I have Realtek Audio HD driver for sound installed on windows 10. For about a week, my laptop ran with no problems. However, last night there was no sound output into my headphones. I unplugged my headphones, plugged them in again. Still no sound.
I tried my headphones on different computers and phones and sound worked normally. I then tried a different pair of headphones on my laptop and no sound was coming out. The speaker is still functioning normally.
I have since restarted my laptop multiple times, and each time I restart a message saying that "You have changed your settings in BIOS setup. Would you like to restart your computer to apply these changes?"pops up.
Sometimes, my headphones somehow come to life, and sound is able to be played. However, when this occurs there is a lot of background static noise, although the sound quality itself is very good.
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Aug 7, 2015
I installed Windows 10 today, but since installing it, i have had no sound/audio. The only sound driver I have is NVIDIA High Definition Audio, but it cannot be selected as "default device".
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Dec 18, 2015
I'm having an incredibly frustrating issue with my sound where it randomly, for no reason that I can find,- stops working completely. I've reinstalled my audio drivers, ensured they're up to date, I've run chkdsk's and done just about everything short of a reinstall, but no dice.
When the audio breaks, spam-disabling and re-enabling the speaker in Playback devices will occasionally solve it for a few more minutes before it eventually breaks completely again, forcing me to reboot. This happens every once every 20-40 minutes, with no pattern or any trigger that I've been able to find.
The bars in the volume mixer are still moving as if sound is playing, the in-built Windows 10 audio troubleshooter can't find any problems, and my music player keeps playing music etc. as usual. The only indicator that the sound has stopped working (beyond the obvious lack of sound) is that youtube videos get choppy and start stuttering.
Here is what my Device Manager shows in sound and audio; [URL] .... Note that disabling/enabling High Definition Audio and Realtek Audio in various combinations does nothing to fix the issue.
Here's my dxdiag log [URL] .... I'm using Windows 10, and my motherboard is an Acer FMP55
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Aug 9, 2015
I just upgraded my ASUS Laptop from Win 8.1 to Win 10 X64. (It has Via HD Audio)
Initially, sound worked but the microphone didn't. I fussed with many settings but nothing seemed to work.
I uninstalled and reinstalled the drivers, then the mic seems to work but sound doesn't.
Some of the events that I have encountered are: One message said "Windows has detected that Audio enhancements for the following device are causing problems". I disabled all enhancements but nothing changedBased on other posts, I tried to change the default format to 16 bit and other Hz. Nothing worked.I tried to play a test tone in the speaker setup and got the message "Failed to play test tone".I tried to update the drivers but was informed that I had the latest drivers
I went to the VIA web site to look for new drivers but there are none listed for Win 10.
Is there something else that I can do or is it just a matter of waiting for new VIA drivers? (VIA HD Audio is such a common audio chip that I find it hard to imagine that VIA and Microsoft haven't solved the driver problem - particularly given the Insiders Hub process!)
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Aug 7, 2015
After installing windows 10, I can't hear any sound from my computer, and low volume when play audio files.
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Feb 26, 2016
I installed Windows 10 and I have no sound. When I looked in devise manager it said High Def Audio devise was updated.
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Jul 29, 2015
I installed window 10 today and cannot play any CDas there is no sound. DVD picture is fine but no sound. My computer is a Dell PC 260 and has AMD 6450 card. I tried very hard to make it work. I don't where the problem is. I had window7 before and had no problem with any thing.
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Aug 26, 2015
It seems that there are constant issues with windows 10 and sound blaster sound cards like mine. I have a sound blaster x-fi titanium pci express sound card and every time i turn off my speaker controller(unit with volume and adjustments for sub, center and rear speakers); then turn it back on after awhile; it gives me a high pitched hum noise and the audio comes out all garbled and crackling.
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Aug 23, 2015
So I just updated my Toshiba laptop from Windows 8.1 to Windows 10 and now I'm having audio problems. At first after I upgraded I had no sound. I fixed it by uninstalling and reinstalling my Realtek audio driver. Now I got my sound back, but now whenever I play audio the sound isn't clear anymore Especially when I use YouTube. I updated my Realtek audio driver from version 6.0.1.7541 to 6.0.1.7586 and I still hear the buzzing! I tried audio troubleshooting and it said the problem couldn't be identified. What do I do?
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Jan 31, 2016
Model: Lenovo z50-70
OS: Windows 10 64bit
Drivers: Conexant smart audio HD
The picture below pretty much sums up my problem, in all previous versions of windows i have had this tab enabled with various options to further enchanement any sound i hear with my headphones.However, it seems dolby has it's own horrible version (unless im using it wrong) as a headphone user i find the sound to be a lot worse in quality with dolby's enchancments, in fact when i switch it off the sound is way better.
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Feb 3, 2016
I have sound from the speakers, but not from the headphones.
I've tried the headphones on my phone and they work, so it is the PC.
It's like the headphone jack doesn't work, but I have suspicions that it's about the drivers.
In the sound settings/playback devices, the speakers appear, but not the headphones.
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Oct 24, 2015
My audio seems to not be working. I have never had this issue with this computer before until 2 days ago. I was able to roll back my system to an older date which fixed it for about a day. This time, however, it did not get the same results.My audio is just...well... gone. The sound (lower right corner in the task bar) says it is muted. When I click the icon it brings me straight to a troubleshoot, which we all know never actually fixes the problem.
The driver is installed and before I get asked if I have done the un-install and re-install, yes I have.I have un-installed and re-installed close to 6 times now. I have gone into the services and restarted (stop and start) the windows audio service close to 12 times.
Due to my audio working when I rolled back the system before, I assume my sound card is fine, but the software is not working properly (despite what the device manager says). I have also updated my system to windows 10 from windows 8.1, yet the issue remains.
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Aug 4, 2015
I have a Fangbook III made by Cyperpower PC. I am unable to play sound via the on-board speakers for the laptop. I am however able to play sound through the 3.5mm auxiliary jack input. I have speakers set as default device under the playback settings.
This is where is gets strange. Whenever I attempt to delete the Realtek audio driver, whether it is through windows or a 3rd-party driver uninstallation software, Realtek always comes back within a few seconds. Right before it does come back, under playback, it separates speakers and headphones with both having the driver High Definition Audio Device. If I hurry before the Realtek driver comes back the speakers seems to work! But once the Realtek audio speakers comes back, the default speakers and headphones goes away and I continue to have the same problem with the Realtek driver.
I attempted to reformat the computer with windows 10 and erase all drivers but Realtek was already installed. I assume it is required for this specific laptop? How to direct the Reaktek High Definition Audio driver to use the speakers instead of the auxiliary jack?
[URL] ....
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Aug 17, 2015
I recently reset my windows 10 then I got problem my laptop can't produce sound so I can't hear sound from it the speaker logo in the task bar have x mark and when clicked it opens troubleshooter then windows can't find the trouble. I also uninstall and reinstall my audio driver, Realtek High Definition Audio and NVIDIA High Definition Audio, but nothing change this is frustrated me I need sound to play games, watching films, and watching youtube, so anyway I need sound to make my life harmony. One thing the screenshot (Windows+Prt Sc) also won't save the picture only dimming few second then I couldn't find the pictures.
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Feb 10, 2016
I have homebuilt core i7 930 running an asus p5 premium. Whether I use onboard sound (realtek), sound blaster pcix titanium, or sound blaster omni usb, I get strange behavior where the sound will drop out while I'm watching a tv app (hdhomerun, or kodi as well), or listening to music.. at random times, could be 5 minutes, could be 45 minutes. To get the sound back, if I click the speaker icon and click the bar that plays the windows ding, it plays (a little crackly during the first few milliseconds, then clear, like it's waking up) and then sound plays normally until this happens again. So it's propagating through multiple different drivers. I read somewhere that audio devices can sleep (I suppose laptops mainly? Maybe I read it wrong).
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Aug 22, 2015
Every time I reboot it seems I lose my audio on my sound blaster x-fi titanium pci express sound card. Also; it seems like every time I turn my audio controller off for awhile then back on; i get at high pitched hum sound and then when i try and play something I get crackling audio. What the heck is up with windows 10 and these issues? Ive never had these problems with my sound card under windows 7.
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Oct 14, 2015
Everytime I do something like open a new tab/website, or click on something that has to load, my audio on whatever I'm listening to lags and has that loud buzz sound.
This lag/buzz sound happens randomly when I listen to things on youtube without clicking on things too.
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May 19, 2015
I have not been able to get audio out of any programs (vlc, spotify, games etc.) The only program that seems to produce sound is my web browser. Inb4 my sound is not muted.
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Jan 31, 2016
I recently updated my HP ENVY laptop from Windows 8.1 to Windows 10 & immediately started having issues with my WIFI speed. I was able to connect to the wireless network just fine with no limited connectivity, etc but the speed crawls. It's only my laptop...all other wifi devices are running with no noticeable difference. I went through a bunch of troubleshooting steps and couldn't get it to improve.
I was able to figure out my wifi speed is great when my laptop is connected to ac power, but immediately drops speed when unplugged. All of my initial troubleshooting was on battery power.
I checked the driver Power Management tab and unchecked the Allow the computer.... option. Also Control Panel-Power Options and changed the Wireless Adapter Settings to be on Maximum Performance for both On Battery & Plugged In.
Realtek RTL8188EE 802.11 bgn Wi-Fi Adapter with updated driver.
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