Unable To Get Emails
Jul 6, 2015I was wondering wether to upgrade to Win10 and am unsure wether the mail section is working,I would hate upgrading and then not be able to get my emails.also would the other apps work.
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I am using Windows 10, and Outlook is installed on my desktop computer. However I rarely use Outlook.
I have Microsoft Office Home and Student 2013.
I have an email account with Verizon which I regularly use. I access Verizon email via the Internet.
Messages in my Inbox are automatically getting moved and deleted, without me doing anything, when I am on the Internet with the Verizon email open.
I access my email on line at netmail.verizon.net
While I am in email, looking at my inbox I often will get a sort of pop up message. A kind of "moving cursor" appears as a pop up or overlay. It says "moving messages."
There is no option to stop or cancel this.
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I called Verizon tech support. The tech support person checked everything and could not figure it out. The problem does not have anything to do with filters. I turned off my automatic spam protection.
One Verizon tech support rep said perhaps something in my computer -- some kind of bug-- perhaps something I downloaded, some program or app, might be interfering with my email and causing this to happen. She said the problem is not one at Verizon's end and that they can’t fix it.
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